1. Joined : Jul 2015
    Venezuela Caracas
    Posts : 37
    Windows 10 home
       09 Aug 2015 #1

    Downloaded files disappear


    Downloaded files disappear in w10 home.They are not anywhere, not even in file history. Recuva revovery software does not show anything.
    Alberto Product name:HP ENVY 17 Notebook PC Product number:G0U21AAR
    Serial number:6CF4482BZW
    BIOS:F.34-12/19/2014
    Keyboard revision:77.35
    Total memory:16.00 GB
    Processor name:Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz
      My System SpecsSystem Spec


  2. Joined : Aug 2015
    Spring Valley
    Posts : 558
    Windows 10 Pro/Windows 7 Ultimate
       09 Aug 2015 #2

    Not in your 'Downloads" folder? Check which browser you used to used to download, Edge automatically uses "Downloads", IE and Mozilla will dump them wherever it was set to dump them before the upgrade.

    Also, check your AV programs, those might have been deleting them, installers with toolbars etc in them are always considered as viruses now and most browsers delete em after downloading. And I know Chrome deletes em too, certain files you have to click "allow" or "keep" to keep.
      My System SpecsSystem Spec


  3. Joined : Jul 2015
    Posts : 615
    Windows 10 Enterprise x64 (build 10586)
       09 Aug 2015 #3

    This thread is solved judging by the icon. Is this correct? You might want to mark it as unsolved if you want people to answer.
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Posts : 14
    Windows 10
       09 Aug 2015 #4

    Alboari said: View Post
    Downloaded files disappear in w10 home.They are not anywhere, not even in file history. Recuva revovery software does not show anything.
    Alberto Product name:HP ENVY 17 Notebook PC Product number:G0U21AAR
    Serial number:6CF4482BZW
    BIOS:F.34-12/19/2014
    Keyboard revision:77.35
    Total memory:16.00 GB
    Processor name:Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz
    kindly confirm the following...

    -Location Path of downloaded files
    -what application did use to download it (web browser, torrent app, etc)

    and please update the STATUS, you wont get any answers if its already "SOLVE"
      My System SpecsSystem Spec


  5. Joined : Jul 2015
    Venezuela Caracas
    Posts : 37
    Windows 10 home
       09 Aug 2015 #5

    Dear friends, It is mystery, Downloaded folder are empty as they where ever used, I usa A Western Digital Passport 1TR as a file history folder, They even disappeared there, disappeared from Onedrive as well. I use Eset Smart security 8, Tried to ro Adwarecleaner,
      My System SpecsSystem Spec


  6. Joined : Aug 2015
    Posts : 14
    Windows 10
       10 Aug 2015 #6

    Alboari said: View Post
    Dear friends, It is mystery, Downloaded folder are empty as they where ever used, I usa A Western Digital Passport 1TR as a file history folder, They even disappeared there, disappeared from Onedrive as well. I use Eset Smart security 8, Tried to ro Adwarecleaner,
    what's the location of the folder?

    example
    C:\Users\<username>\Downloads


    and another question, was your prev OS Windows 8.1?
      My System SpecsSystem Spec


  7. Joined : Jul 2015
    Posts : 212
    10 (Free upgrade)
       10 Aug 2015 #7

    When you download a file through any browser, there's an option somewhere to 'Open Containing Folder.'

    In Windows, to find a file you have downloaded...

    1. Open your personal folder by clicking the Start button and then clicking your user name at the top of the Start menu's right pane.
    2. Double-click one of the following folders:

      • Downloads
      • Documents
      • Pictures
      • Videos
      • Music



    If you do not see the file you are looking for, but know its file name, you can search for it by following these steps:
    To search for a file you have downloaded...

    1. Click the Start button
    2. Type all or part of the file name into the Search box.
      The file you are looking for will appear in the list of results.
      My System SpecsSystem Spec


  8. Joined : Aug 2015
    Posts : 441
    Windows 10
       10 Aug 2015 #8

    Alboari said: View Post
    Downloaded files disappear in w10 home.They are not anywhere, not even in file history. Recuva revovery software does not show anything.
    Alboari said: View Post
    Alberto Product name:HP ENVY 17 Notebook PC Product number:G0U21AAR
    Serial number:6CF4482BZW
    BIOS:F.34-12/19/2014
    Keyboard revision:77.35
    Total memory:16.00 GB
    Processor name:Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz


    What Browser are you using to download.
      My System SpecsSystem Spec


 


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