Automatic repair at boot after completing hardware diagnostics

zbook · 09 Jan 2020

On this notebook the HP hardware diagnostics extensive test was ran yesterday and took approximately 11 hours.
It passed the extensive testing (RAM, Drive, motherboard,GPU, CPU, etc.)

Today when the notebook was powered on it went into automatic repair.
Windows recovery on the computer was opened and I was not able to find the srttrail.txt report from today.

This notebook had not been using regularly and it does not have a backup image.

The operating system is Windows 10 1909

Chkdsk /r /v was ran and it found no drive file system problems.

Currently the computer is booted using Kyhi boot rescue.

Also attached to the computer are Windows 10 iso 1909 flash drive and HP hardware diagnostic flash drive.

This was diskpart output using Kyhi boot rescue:

Code:

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

x:\windows\system32>diskpart

Microsoft DiskPart version 10.0.14393.0

Copyright (C) 1999-2013 Microsoft Corporation.
On computer: MININT-PEDS76

DISKPART> lis dis

  Disk ###  Status         Size     Free     Dyn  Gpt
  --------  -------------  -------  -------  ---  ---
  Disk 0    Online          698 GB      0 B
  Disk 1    Online           29 GB      0 B
  Disk 2    Online           58 GB      0 B
  Disk 3    Online          115 GB      0 B

DISKPART> lis vol

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 0     J   HP OJ8710    CDFS   DVD-ROM      590 MB  Healthy
  Volume 1     C   System Rese  NTFS   Partition    499 MB  Healthy
  Volume 2     G   Windows      NTFS   Partition    689 GB  Healthy
  Volume 3     H   HP_TOOLS     FAT32  Partition   2056 MB  Healthy
  Volume 4     I   Recovery     NTFS   Partition   7148 MB  Healthy    Hidden
  Volume 5     D                FAT32  Removable     29 GB  Healthy
  Volume 6     E   ESD-USB      FAT32  Removable     32 GB  Healthy
  Volume 7     F   HP_TOOLS     FAT32  Removable    115 GB  Healthy

DISKPART> sel dis 0

Disk 0 is now the selected disk.

DISKPART> lis par

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    Primary            499 MB  1024 KB
  Partition 2    Primary            689 GB   500 MB
  Partition 3    Primary           2056 MB   689 GB
  Partition 4    Recovery          7148 MB   691 GB

DISKPART> det dis

Hitachi Hitachi
Disk ID: 2CE38090
Type   : RAID
Status : Online
Path   : 0
Target : 1
LUN ID : 0
Location Path : PCIROOT(0)#PCI(1F02)#RAID(P00T01L00)
Current Read-only State : No
Read-only  : No
Boot Disk  : No
Pagefile Disk  : No
Hibernation File Disk  : No
Crashdump Disk  : No
Clustered Disk  : No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 1     C   System Rese  NTFS   Partition    499 MB  Healthy
  Volume 2     G   Windows      NTFS   Partition    689 GB  Healthy
  Volume 3     H   HP_TOOLS     FAT32  Partition   2056 MB  Healthy
  Volume 4     I   Recovery     NTFS   Partition   7148 MB  Healthy    Hidden

DISKPART> sel dis 1

Disk 1 is now the selected disk.

DISKPART> det dis

SanDisk Cruzer Glide USB Device
Disk ID: F76A1F2C
Type   : USB
Status : Online
Path   : 0
Target : 0
LUN ID : 0
Location Path : UNAVAILABLE
Current Read-only State : No
Read-only  : No
Boot Disk  : No
Pagefile Disk  : No
Hibernation File Disk  : No
Crashdump Disk  : No
Clustered Disk  : No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 5     D                FAT32  Removable     29 GB  Healthy

DISKPART> sel dis 2

Disk 2 is now the selected disk.

DISKPART> det dis

SanDisk Cruzer Glide USB Device
Disk ID: 2E2B553C
Type   : USB
Status : Online
Path   : 0
Target : 0
LUN ID : 0
Location Path : UNAVAILABLE
Current Read-only State : No
Read-only  : No
Boot Disk  : No
Pagefile Disk  : No
Hibernation File Disk  : No
Crashdump Disk  : No
Clustered Disk  : No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 6     E   ESD-USB      FAT32  Removable     32 GB  Healthy

DISKPART> sel dis 3

Disk 3 is now the selected disk.

DISKPART> det dis

PNY USB 3.0 FD USB Device
Disk ID: A744BA39
Type   : USB
Status : Online
Path   : 0
Target : 0
LUN ID : 0
Location Path : UNAVAILABLE
Current Read-only State : No
Read-only  : No
Boot Disk  : No
Pagefile Disk  : No
Hibernation File Disk  : No
Crashdump Disk  : No
Clustered Disk  : No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 7     F   HP_TOOLS     FAT32  Removable    115 GB  Healthy

DISKPART>

These were log collector results using Kyhi boot rescue:

MININT-PEDS76-(2020-01-09_16-07-40).zip
MININT-PEDS76-(2020-01-09_16-10-26).zip

What troubleshooting is available to find the cause and fix the boot failure?

Samuria · 09 Jan 2020

Disconnect the usb for a start
whats worrying is
DISKPART> lis dis

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 698 GB 0 B
Disk 1 Online 29 GB 0 B
Disk 2 Online 58 GB 0 B
Disk 3 Online 115 GB 0 B

Saying all the disk are full have you checked that?

zbook · 09 Jan 2020

That may be a fluke when running Kyhi boot rescue as this is disk management:

Automatic repair at boot after completing hardware diagnostics-disk-management-1-9-2020.png

Samuria · 09 Jan 2020

All the removable drive have active bootable paritions you need too remove al them for now as that can confuse the issue. If it doesnt recover then down the latest ISO and boot from that and try repair it will often repair from the iso as windows isnt running

zbook · 09 Jan 2020

These were the diskpart results using the windows 10 iso before detaching the flash drives.

other commands and results too:

Code:

X:\sources>bootrec /fixmbr
The operation completed successfully.

X:\sources>bootrec /fixboot
Access is denied.

X:\sources>bootrec /rebuildbcd
Scanning all disks for Windows installations.

Please wait, since this may take a while...

Successfully scanned Windows installations.
Total identified Windows installations: 1
[1] G:\Windows
Add installation to boot list? Yes(Y)/No(N)/All(A):y
The requested system device cannot be found.

X:\sources>bcdedit | find "osdevice"

X:\sources>diskpart

Microsoft DiskPart version 10.0.18362.1

Copyright (C) Microsoft Corporation.
On computer: MININT-36LLEPL

DISKPART> lis dis

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 698 GB 0 B
Disk 1 Online 29 GB 0 B
Disk 2 Online 58 GB 26 GB
Disk 3 Online 115 GB 62 MB

DISKPART> sel dis 0

Disk 0 is now the selected disk.

DISKPART> det dis

Hitachi HTS727575A9E364
Disk ID: 2CE38090
Type : RAID
Status : Online
Path : 6
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(1F02)#RAID(P06T00L00)
Current Read-only State : No
Read-only : No
Boot Disk : No
Pagefile Disk : No
Hibernation File Disk : No
Crashdump Disk : No
Clustered Disk : No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
Volume 1 C System Rese NTFS Partition 499 MB Healthy
Volume 2 G Windows NTFS Partition 689 GB Healthy
Volume 3 H HP_TOOLS FAT32 Partition 2056 MB Healthy
Volume 7 I Recovery NTFS Partition 7148 MB Healthy Hidden

DISKPART> exit

Leaving DiskPart...

X:\sources>sfc /scannow /offbootdir=C:\ /offwindir=C:\windows

Windows Resource Protection could not start the repair service.

X:\sources>bcdedit /export C:\bcdbackup192020
The store export operation has failed.
The requested system device cannot be found.

X:\sources>attrib C:\boot\bcd -h -r -s

X:\sources>ren c:\boot\bcd bcd.old

X:\sources>bootrec /rebuildbcd
Scanning all disks for Windows installations.

Please wait, since this may take a while...

Successfully scanned Windows installations.
Total identified Windows installations: 1
[1] G:\Windows
Add installation to boot list? Yes(Y)/No(N)/All(A):a
The requested system device cannot be found.

X:\sources>sfc /scannow /offwindir=C:\windows /offbootdir=c:\windows

Windows Resource Protection could not start the repair service.

X:\sources>dism /image:C:\ /cleanup-image /revertpendingactions

Deployment Image Servicing and Management tool
Version: 10.0.18362.1

Error: 2

Unable to access the image.
Make sure that the image path and the Windows directory for the image exist and you have Read permissions on the folder.

The DISM log file can be found at X:\windows\Logs\DISM\dism.log

X:\sources>dism /image:G:\ /cleanup-image /revertpendingactions

Deployment Image Servicing and Management tool
Version: 10.0.18362.1

Image Version: 10.0.18363.535

The scratch directory size might be insufficient to perform this operation. This can cause unexpected behavior.
Use the /ScratchDir option to point to a folder with sufficient scratch space. The recommended size is at least 1024 MB.

Reverting pending actions from the image...

Error: 2

An error occurred reverting the pending actions from the image.
For more information, review the log file.

The DISM log file can be found at X:\windows\Logs\DISM\dism.log

X:\sources>

Power on after removing all flash drives displayed:
The boot configuration data for your PC is missing or contains errors.

File: \Boot\BCD
Error code: 0xc000000f

FreeBooter · 10 Jan 2020

Hi @zbook

Can you please execute the following command to find out if BCD file stored at C: partition.

Code:

Dir /a /b C:\Boot\BCD

zbook · 10 Jan 2020

These were performed before your post:

Code:

Microsoft Windows [Version 10.0.18362.1]
(c) 2019 Microsoft Corporation. All rights reserved.

X:\windows\system32>diskpart

Microsoft DiskPart version 10.0.18362.1

Copyright (C) Microsoft Corporation.
On computer: MININT-LB7RISA

DISKPART> lis dis

  Disk ###  Status         Size     Free     Dyn  Gpt
  --------  -------------  -------  -------  ---  ---
  Disk 0    Online          698 GB      0 B
  Disk 1    Online           58 GB    26 GB

DISKPART> lis vol

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 0     H                       DVD-ROM         0 B  No Media
  Volume 1     C   System Rese  NTFS   Partition    499 MB  Healthy
  Volume 2     E   Windows      NTFS   Partition    689 GB  Healthy
  Volume 3     F   HP_TOOLS     FAT32  Partition   2056 MB  Healthy
  Volume 4     D   ESD-USB      FAT32  Removable     32 GB  Healthy
  Volume 5     G   Recovery     NTFS   Partition   7148 MB  Healthy    Hidden

DISKPART> sel dis 0

Disk 0 is now the selected disk.

DISKPART> lis par

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    Primary            499 MB  1024 KB
  Partition 2    Primary            689 GB   500 MB
  Partition 3    Primary           2056 MB   689 GB
  Partition 4    Recovery          7148 MB   691 GB

DISKPART> sel par 1

Partition 1 is now the selected partition.

DISKPART> det par

Partition 1
Type  : 07
Hidden: No
Active: Yes
Offset in Bytes: 1048576

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 1     C   System Rese  NTFS   Partition    499 MB  Healthy

DISKPART> sel par 2

Partition 2 is now the selected partition.

DISKPART> det par

Partition 2
Type  : 07
Hidden: No
Active: No
Offset in Bytes: 524288000

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 2     E   Windows      NTFS   Partition    689 GB  Healthy

DISKPART> sel par 3

Partition 3 is now the selected partition.

DISKPART> det par

Partition 3
Type  : 0C
Hidden: No
Active: No
Offset in Bytes: 740501225472

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 3     F   HP_TOOLS     FAT32  Partition   2056 MB  Healthy

DISKPART> sel par 3

Partition 3 is now the selected partition.

DISKPART> sel par 4

Partition 4 is now the selected partition.

DISKPART> det par

Partition 4
Type  : 27
Hidden: No
Active: No
Offset in Bytes: 742657097728

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 5     G   Recovery     NTFS   Partition   7148 MB  Healthy    Hidden

DISKPART> exit

Leaving DiskPart...

X:\windows\system32>

Code:

X:\windows\system32>bcdedit

Windows Boot Manager
--------------------
identifier              {bootmgr}
device                  partition=C:
path                    \bootmgr
description             Windows Boot Manager
locale
default                 {default}
displayorder            {default}
timeout                 30

Windows Boot Loader
-------------------
identifier              {default}
device                  partition=E:
path                    \Windows\system32\winload.exe
description             Windows 10 Pro
locale
recoverysequence        {current}
recoveryenabled         Yes
osdevice                partition=E:
systemroot              \Windows
bootmenupolicy          Standard

X:\windows\system32>bcdedit | find "osdevice"
osdevice                partition=E:

X:\windows\system32>bootrec /fixmbr
The operation completed successfully.

X:\windows\system32>bootrec /fixboot
Access is denied.

X:\windows\system32>bootrec /scanos
Scanning all disks for Windows installations.

Please wait, since this may take a while...

Successfully scanned Windows installations.
Total identified Windows installations: 0
The operation completed successfully.

X:\windows\system32>bootrec /rebuildbcd
Scanning all disks for Windows installations.

Please wait, since this may take a while...

Successfully scanned Windows installations.
Total identified Windows installations: 0
The operation completed successfully.

Code:

X:\Windows>dir /a /b C:\Boot\BCD
BCD

X:\Windows>bootsect /nt60 all
Target volumes will be updated with BOOTMGR compatible bootcode.

C: (\\?\Volume{2ce38090-0000-0000-0000-100000000000})

    Successfully updated NTFS filesystem bootcode.

D: (\\?\Volume{2fd9e9a6-49fb-11e9-a0ef-806e6f6e6963})

    Successfully updated FAT32 filesystem bootcode.

E: (\\?\Volume{2ce38090-0000-0000-0000-401f00000000})

    Successfully updated NTFS filesystem bootcode.

F: (\\?\Volume{2ce38090-0000-0000-0000-5069ac000000})

    Successfully updated FAT32 filesystem bootcode.

G: (\\?\Volume{2ce38090-0000-0000-0000-d0e9ac000000})

    Successfully updated NTFS filesystem bootcode.

Bootcode was successfully updated on all targeted volumes.

X:\Windows>bootrec /fixmbr
The operation completed successfully.

X:\Windows>bootrec /fixboot
The operation completed successfully.

X:\Windows>bootrec /scanos
Scanning all disks for Windows installations.

Please wait, since this may take a while...

Successfully scanned Windows installations.
Total identified Windows installations: 0
The operation completed successfully.

X:\Windows>bootrec /rebuildbcd
Scanning all disks for Windows installations.

Please wait, since this may take a while...

Successfully scanned Windows installations.
Total identified Windows installations: 0
The operation completed successfully.

X:\Windows>

The fixboot access denied was fixed and it completed successfully.

Rebuildbcd had displayed 1 copy and later 0 copy.
The attrib command did not work earlier.
The scannow and revertpendingactions did not work earlier.

These were not rerun.

topgundcp · 10 Jan 2020

Samuria said:

Disconnect the usb for a start

Samuria said:

whats worrying is
DISKPART> lis dis

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 698 GB 0 B
Disk 1 Online 29 GB 0 B
Disk 2 Online 58 GB 0 B
Disk 3 Online 115 GB 0 B

Saying all the disk are full have you checked that?

Why does it worry you ??? What it meant is there's no unallocated space available on the disk, not on the partition.

Boot up KYHI Rescue disk. Open admin command prompt then type:
echo list volume | diskpart
You'll get a list of drive letters. Identify which letter is assigned to:System Reserved and which letter assigned to: Windows

As I see in post #1. System Reserved was assigned to C: and Windows was assigned to G:
Make sure they stay the same, if so:

Type: bcdboot G:\Windows /s C: /f BIOS ===> This will rebuild the BCD.

Don't use all the commands:bootrec /fixmbr, bootrec /fixboot etc....

NOTE: You can also use Macrium Rescue disk to rebuild the BCD.

Samuria · 10 Jan 2020

As stated you must remove all drives but c as it's giving problems

zbook · 10 Jan 2020

topgundcp said:

Boot up KYHI Rescue disk. Open admin command prompt then type:
echo list volume | diskpart
You'll get a list of drive letters. Identify which letter is assigned to:System Reserved and which letter assigned to: Windows

As I see in post #1. System Reserved was assigned to C: and Windows was assigned to G:
Make sure they stay the same, if so:

Type: bcdboot G:\Windows /s C: /f BIOS ===> This will rebuild the BCD.

Don't use all the commands:bootrec /fixmbr, bootrec /fixboot etc....

NOTE: You can also use Macrium Rescue disk to rebuild the BCD.

It no longer can boot using Kyhi boot rescue as it displays: Recovery
Your PC / Device needs to be repaired.
There isn't enough memory available to create a ramdisk device.
Error code: 0xc0000017
You'll need to use recovery tools. If you don't have any installation media (like a disc or USB device), contact your PC administrator or PC/device manufacturer.

It can boot to a Windows 10 iso.

There were three external flash drives and a DVD when the disk management had been posted. They were all removed or detached. Only the bootable windows 10 iso was used startng with post #7.

Currently it booted to preparing automatic repair > diagnosing your PC > Windows RE > advanced options >
(these are the available options: startup repair, startup settings, command prompt, uninstall updates, system restore, and system image recovery)

Safe mode, safe mode with networking, and safe mode with command prompt all open preparing automatic repair then diagnosing your PC to advanced options.

The Windows RE on the PC opened to command prompt.

This is the windows RE command prompt with no attached flash drives and an empty optical drive:

Code:

Microsoft Windows [Version 10.0.18362.1]
(c) 2019 Microsoft Corporation. All rights reserved.

X:\windows\system32>diskpart

Microsoft DiskPart version 10.0.18362.1

Copyright (C) Microsoft Corporation.
On computer: MININT-V34TNRM

DISKPART> lis dis

  Disk ###  Status         Size     Free     Dyn  Gpt
  --------  -------------  -------  -------  ---  ---
  Disk 0    Online          698 GB      0 B

DISKPART> lis vol

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 0     G                       DVD-ROM         0 B  No Media
  Volume 1     C   System Rese  NTFS   Partition    499 MB  Healthy
  Volume 2     D   Windows      NTFS   Partition    689 GB  Healthy
  Volume 3     E   HP_TOOLS     FAT32  Partition   2056 MB  Healthy
  Volume 4     F   Recovery     NTFS   Partition   7148 MB  Healthy    Hidden

DISKPART> sel dis 0

Disk 0 is now the selected disk.

DISKPART> detail dis

Hitachi HTS727575A9E364
Disk ID: 2CE38090
Type   : RAID
Status : Online
Path   : 0
Target : 1
LUN ID : 0
Location Path : PCIROOT(0)#PCI(1F02)#RAID(P00T01L00)
Current Read-only State : No
Read-only  : No
Boot Disk  : No
Pagefile Disk  : No
Hibernation File Disk  : No
Crashdump Disk  : No
Clustered Disk  : No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 1     C   System Rese  NTFS   Partition    499 MB  Healthy
  Volume 2     D   Windows      NTFS   Partition    689 GB  Healthy
  Volume 3     E   HP_TOOLS     FAT32  Partition   2056 MB  Healthy
  Volume 4     F   Recovery     NTFS   Partition   7148 MB  Healthy    Hidden

DISKPART> lis par

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    Primary            499 MB  1024 KB
  Partition 2    Primary            689 GB   500 MB
  Partition 3    Primary           2056 MB   689 GB
  Partition 4    Recovery          7148 MB   691 GB

DISKPART> exit

Leaving DiskPart...

X:\windows\system32>bcdedit /enum

Windows Boot Manager
--------------------
identifier              {bootmgr}
device                  partition=C:
path                    \bootmgr
description             Windows Boot Manager
locale
default                 {default}
displayorder            {default}
timeout                 30

Windows Boot Loader
-------------------
identifier              {default}
device                  partition=D:
path                    \Windows\system32\winload.exe
description             Windows 10 Pro
locale
recoverysequence        {current}
recoveryenabled         Yes
osdevice                partition=D:
systemroot              \Windows
bootmenupolicy          Standard

X:\windows\system32>bcdedit | find "osdevice"
osdevice                partition=D:

X:\windows\system32>notepad

X:\windows\system32>

Code:

X:\windows\system32>echo list volume | diskpart

Microsoft DiskPart version 10.0.18362.1

Copyright (C) Microsoft Corporation.
On computer: MININT-V34TNRM

DISKPART>
  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 0     G                       DVD-ROM         0 B  No Media
  Volume 1     C   System Rese  NTFS   Partition    499 MB  Healthy
  Volume 2     D   Windows      NTFS   Partition    689 GB  Healthy
  Volume 3     E   HP_TOOLS     FAT32  Partition   2056 MB  Healthy
  Volume 4     F   Recovery     NTFS   Partition   7148 MB  Healthy    Hidden

DISKPART>
X:\windows\system32>bcdboot D:\windows /s C: /f Bios
Boot files successfully created.

Continue to Windows 10 (without reboot) displayed:

Recovery
Your PC/Device needs to be repaired.
The operating system couldn't be loaded because the system registry file is missing or contains errors.
File:\windows\system32\config\system
Error code: 0xc0000225
You'll need to use recovery tools. If you don't have any installation media (like a disc or USB device), contact your PC administrator or PC/device manufacturer.