Been plagued by specific wake lock up for about 2 years - how to fix?

Fabler2 said:

In device manager under 'system devices' check power options of Intel Management Engine Interface that the box is unchecked for 'allow computer to turn off this device to save power'.

Thank you for the suggestion, I've done this as well now.

So today I've:

Changed the power lead to a brand new one.
Removed all overclocking.
Shut down a lot of background apps that I've been using long term.
And now added that.

I'm going for the scorched earth approach hoping something will randomly work.

I can set about identifying which one it was later.

AndreTen said:

Have you disabled fast startup?

In admin command write:

Yup, it's off. It's been off for a while. One of the first things I usually do with a setup.

I just fixed a similar problem with my PC just this past week. Here's one more suggestion, based on my own hard-won experience:

Go into the Device Manager. If you right-click on a device, you can access its Properties. Some devices' Properties have a tab called Power Management. For EVERY device that has the Power Management option "Allow the computer to turn off this device to save power", uncheck that option. In my case, there were Power Management options checked for the various USB hub devices and the network device. It was the USB devices that were causing my problem. I proved that by rechecking the Power Management option for the network device. The problem didn't recur.

See if powercfg /lastwake gives any clues and have a look at the various switches in powercfg /help to see if any are of use.

Eksy61 said:

I just fixed a similar problem with my PC just this past week. Here's one more suggestion, based on my own hard-won experience:

Go into the Device Manager. If you right-click on a device, you can access its Properties. Some devices' Properties have a tab called Power Management. For EVERY device that has the Power Management option "Allow the computer to turn off this device to save power", uncheck that option. In my case, there were Power Management options checked for the various USB hub devices and the network device. It was the USB devices that were causing my problem. I proved that by rechecking the Power Management option for the network device. The problem didn't recur.

Can't hurt. Took a while to find them all but I've tried this. All the above attempts failed, btw.

So thank you for this suggestion, we'll see if it helps.

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joeandmarg0 said:

See if powercfg /lastwake gives any clues and have a look at the various switches in powercfg /help to see if any are of use.

Unfortunately last wake is erased by any lock up by its very nature. Last wake is always at 0. Thanks for the idea though.

I think that your problem is not when your pc wakes up, but when it first goes to sleep. When your pc tries to go to sleep, something causes an inconsistent or corrupted state from which the computer cannot wake up.

Try installing the software tool WhoCrashed and run it the next time the computer fails to awaken and you have to reboot it. (Be patient; it takes a long time to start up and to analyze those core dumps. It's NOT frozen or hung.)

Have you tried ,
sfc /scannow,
dism /online /cleanup-image /restorehealth,
to see if they might help?
Also have a look at,
powercfg /help
which may have switch[s] applicable to your situation.None of them can make anything worse.

Eksy61 said:

I think that your problem is not when your pc wakes up, but when it first goes to sleep. When your pc tries to go to sleep, something causes an inconsistent or corrupted state from which the computer cannot wake up.

Try installing the software tool WhoCrashed and run it the next time the computer fails to awaken and you have to reboot it. (Be patient; it takes a long time to start up and to analyze those core dumps. It's NOT frozen or hung.)

Thank you for this, didn't know of this app. I'll give it a whirl if/when this crash happens again.

One thing - if the PC is hanging on wake, will there even be a dump to analyse?

Cheers.

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Lance1 said:

Have a look at Clean Boot? How to clean boot Windows 10 If this is a software issue you may be able to find the culprit with this method.

Problem is this issue happens rarely, randomly - and running in effectively safe mode reduces my functionality masively until that lock up happens

Thanks for the idea, but not sure how I can use it efficiently.

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joeandmarg0 said:

Have you tried ,
sfc /scannow,
dism /online /cleanup-image /restorehealth,
to see if they might help?
Also have a look at,
powercfg /help
which may have switch[s] applicable to your situation.None of them can make anything worse.

Done all the scannow and restore health, all good, all happy.

And the switches I have to say have confused me, there's a LOT of them and I'm not sure which ones would be most pertinent!