Your PC/Device Needs To Be Repaired (0xc000001) Nothing Works

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  1. Posts : 49
    Windows 10
       #1

    Your PC/Device Needs To Be Repaired (0xc000001) Nothing Works


    Today, when I restarted my computer, it couldn't boot. It read, "Your PC/Device Needs To Be Repaired" with 0xc000001 for the error code.

    I tried every single fix that there was. None of them worked.

    I tried using startup recovery. It said that it couldn't repair anything.

    I tried using bootrec /fixboot. It said "Access Denied".

    I tried bootrec /rebuildbcd. It said "Total Identified Windows Installations: 0".

    I tried mounting the boot volume, formatting it, and rebuilding the partition. It said that it was successful, but it didn't work.

    I tried running bootsect /nt60 c: /force /mbr. It said that it was successful, but it didn't work.

    I tried using DISM /Online /Cleanup-image /Restorehealth. It said that I couldn't use /Online on a PE environment.

    I tried sfc /scannow. It didn't detect anything.

    I tried sfc /scannow /offbootdir=c:\ /offwindir=c:\windows. It said that it couldn't start the scan.

    I tried chkdsk c: /f. It was successful, but it didn't work.

    I don't want to lose any of my files, apps, or settings.

    I'm at a lost for now. Do you know any other way I can fix my computer without losing any data?
      My Computer


  2. Posts : 13,770
    Win10 Version 22H2 Pro and Home, Win11 Pro and Home
       #2

    Before trying to recover/repair the drive and to prevent loss of any data not backed up or that exists nowhere else I usually boot to a Linux LiveDVD or a Linux LiveUSB drive to copy the data to an External USB HDD or SSD. If the steps already taken haven't been fruitful it could be the drive is corrupted or has failed. The Linux process usually has a program called GPARTED useful for checking/managing the partition of a drive. There also is a downloadable GPARTED LiveCD that has the same program but is a limited version of Linux, can't do much else.
      My Computers


  3. Posts : 7,829
    Windows 11 Pro 64 bit
       #3

    You could create a Macrium Reflect USB boot disk on a working PC, boot from that on the problem PC then choose the option Fix Boot Problems
      My Computers


  4. Posts : 49
    Windows 10
    Thread Starter
       #4

    Steve C said:
    You could create a Macrium Reflect USB boot disk on a working PC, boot from that on the problem PC then choose the option Fix Boot Problems
    I forgot to write that in my post. I did try using Macrium Reflect and even though it successfully repaired the boot problems, I still get the same error message.
      My Computer


  5. Posts : 5,272
    Windows 11 Pro 64-bit
       #5

    If you open the log file, you’ll be shown details of all the tests performed by Startup Repair, with any errors discovered detailed. We can use this information to help diagnose and get to the root cause of the problem.



    To open log file from the Windows Recovery Environment, click and open the Command Prompt. When the Command Prompt is open, type Notepad and press Enter key to open the Notepad application. The Startup Repair log file is located at:



    Code:
    C:\Windows\System32\Logfiles\Srt\SrtTrail.txt


    You will need to navigate to the drive on which you have Windows installed (usually the C: drive) to see the SrtTrail.txt log file.
      My Computer


  6. Posts : 49
    Windows 10
    Thread Starter
       #6

    FreeBooter said:
    If you open the log file, you’ll be shown details of all the tests performed by Startup Repair, with any errors discovered detailed. We can use this information to help diagnose and get to the root cause of the problem.



    To open log file from the Windows Recovery Environment, click and open the Command Prompt. When the Command Prompt is open, type Notepad and press Enter key to open the Notepad application. The Startup Repair log file is located at:



    Code:
    C:\Windows\System32\Logfiles\Srt\SrtTrail.txt


    You will need to navigate to the drive on which you have Windows installed (usually the C: drive) to see the SrtTrail.txt log file.
    I wish I could obtain SrtTrail.txt, but I can't at this time. I do remember that everything was okay except for one section.

    A recent driver installation or upgrade may be preventing the system from starting.
    I tried following the steps here but I couldn't find the driver that was causing the problem. I can, however, bring you the part in the log file in C:\Windows\INF\ that's only on January 5th.

    setupapi.dev.txt

    If you know more about drivers and services, I'd like you to help me out find which drivers that I have to disable.
      My Computer


  7. Posts : 41,313
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    WareNetwork2000 said:
    Today, when I restarted my computer, it couldn't boot. It read, "Your PC/Device Needs To Be Repaired" with 0xc000001 for the error code.

    I tried every single fix that there was. None of them worked.

    I tried using startup recovery. It said that it couldn't repair anything.

    I tried using bootrec /fixboot. It said "Access Denied".

    I tried bootrec /rebuildbcd. It said "Total Identified Windows Installations: 0".

    I tried mounting the boot volume, formatting it, and rebuilding the partition. It said that it was successful, but it didn't work.

    I tried running bootsect /nt60 c: /force /mbr. It said that it was successful, but it didn't work.

    I tried using DISM /Online /Cleanup-image /Restorehealth. It said that I couldn't use /Online on a PE environment.

    I tried sfc /scannow. It didn't detect anything.

    I tried sfc /scannow /offbootdir=c:\ /offwindir=c:\windows. It said that it couldn't start the scan.

    I tried chkdsk c: /f. It was successful, but it didn't work.

    I don't want to lose any of my files, apps, or settings.

    I'm at a lost for now. Do you know any other way I can fix my computer without losing any data?
    1) Please list the commands used to format an rebuild the MBR partition.
    2) What was the method used to identify the drive letter in Windows RE?
    3) Had you considered a reset save files equivalent (reinstall drivers and applications)?
    4) Had you consider backing up files > clean install > restoring files?
      My Computer


  8. Posts : 49
    Windows 10
    Thread Starter
       #8

    zbook said:
    1) Please list the commands used to format an rebuild the MBR partition.
    2) What was the method used to identify the drive letter in Windows RE?
    3) Had you considered a reset save files equivalent (reinstall drivers and applications)?
    4) Had you consider backing up files > clean install > restoring files?
    I forgot to mention.

    I used bootrec /fixboot. "Access Denied".

    I used bootrec /fixmbr. "Success".

    I used bootrec /scanos and bootrec /rebuildbcd. Both come up with "Total Detected Windows Installations: 0".

    I used diskpart to assign the boot partition to V: and used bcdboot to fix the MBR.

    I used the Media Creation Tool to create a USB Recovery drive to access Windows RE. Both the HP recovery partition and the Recovery Environment on my OS cannot boot because of the error code.

    Windows RE is X: and my Windows partition is C:.

    I can't get the HP Recovery image to put on a USB drive because I have to order it from HP.

    I'm backing up my files right now just in case I end up reinstalling Windows and HP's drivers.
      My Computer


  9. Posts : 41,313
    windows 10 professional version 1607 build 14393.969 64 bit
       #9

    Please comment on #3.
      My Computer


  10. Posts : 18,405
    Windows 11 Pro
       #10

    zbook said:
    Please comment on #3.
    Please read post #4:

    WareNetwork2000 said:
    I forgot to write that in my post. I did try using Macrium Reflect and even though it successfully repaired the boot problems, I still get the same error message.
    @WareNetwork2000,

    My daughter's computer had exactly the same problem. The only solution that worked was that I removed the hard drive from her computer and installed it in my desktop. I then booted my computer from my normal SSD and ran the dism command from my computer to revert pending actions on the Windows installation on her hard drive. I then booted my computer from her hard drive and upgraded her Windows to the latest version using an ISO file downloaded from Microsoft. Then I re-installed her hard drive back into her computer and everything has been fine since then.
      My Computer


 

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