Unable to create folder groups on Start Menu [win 10 pro bld 19037.1]

[ Win 10 Pro build 19037.1; Alienware Aurora R7, additional specs in bio ]

Hi, IT desktop support user here. I know my way around the ins and outs of most Windows issues.

I only updated to this Insider build yesterday, and this issue has persisted for a month or more I had just hoped it would be fixed by a later update. However, this issue remains for me, even in a new test user profile, and I cannot seem to find any others concerned about this problem online. Therefore, I thought I'd post here for some thoughts.

I am unable to drag and drop icons on the Start Menu onto each other to form folders. I can make Groups, no problems, and the system generated a folder of its own (MS Office), and my old folder groups still exist. DISM completes successfully, though it stops at 84.9% when it says this (can't find any info on this issue -- if it *is* an issue -- either). SFC finds no integrity violations.

Please chime in with any thoughts; I'd appreciate the discourse. Hopefully it's a setting I've forgotten or something I can fix easily in Powershell. Thanks, in advance everyone!

Hello lowprofile,

Do mean for live folders on Start like below?

Create and Use Live Folders on Start in Windows 10

I just tested this on my build 19037.1 system, and it appears to still be working for me to create a new one.

Hopefully something in the tutorial below may still work for you.

I'm glad you found the cause.

Sure are a lot of things you can't do remotely.