BLACK SCREEN AFTER boot animation!

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  1. Posts : 26
    Windows 10 Pro

    BLACK SCREEN AFTER boot animation!

    Please be advised: posted in this part as other catagories did not say crash. If moving to better part please inform!

    Preface: no image backup exsits for system; User says: " yes it will in future"

    System:HP Compaq Elite 2300 all-in-one touch
    Windows 10 build partially known: 1903-12

    Action causing problem:
    Initiated restore point restoration. Hard shut down during registry part. In the middle of registry message computer shutdown via power button!

    Process of PC after problematic action:
    Boot logos intitiated HP & windows
    Windows boot animation completed.
    Windows shows black screen with back light.
    Hard drive led blinking!

    Available resources: Shutdown button win RE
    Win RE. X CMD. X cmd Notepad.exe file directory view. *"All files wanted available in directory view" "all directories viewable and uncorrupted"
    Non- available resource from PC: safe mode all modes. Restore point.

    Best fix wanted: Full restore of user profiles before problem! Is it even possible? Would I need a recovery media or tenforums pe recovery? Just need to load

    Acceptable fix: ghost/save drive data. Reset! View data through windows 10 for copy over
    Reset pc!
    Acceptable last resort fix: Copy Files from basic directories and a few program & programx64 folder directories. Rest windows!

    - - - Updated - - -

    Truth is I can live with a Reset,! Just not loosing data from a few of the program/x64 directories
    Last edited by Antiedman; 23 Nov 2019 at 10:48. Reason: Added information and readability!
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  2. Caledon Ken's Avatar
    Posts : 24,436
    Windows 10 Pro x64 Version 2004


    You can create this recovery disc and boot from it. It will allow you to copy data out.

    Windows 10 Recovery Tools - Bootable Rescue Disk

    After that I would clean install.

    Clean Install Windows 10

    Going forward I would not be depending or using restore points. I would be using a proven Imaging tool like Macrium. What ever tool you use please create and test their rescue boot media.

    Backup and Restore with Macrium Reflect

    Macrium Reflect free is all you need. You can go with a licensed version for more functionality but the Free version is very good. You do need to augment with Data backup depending how you store your data, that is, is your data in the same partition. If so it will be capture in Image but will only be as current as last image.

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  3. Ztruker's Avatar
    Posts : 13,521
    Windows 10 Pro X64 20H4 19042.928

    In the Clean Install Windows 10 tutorial, at Step 7, notice the Repair your computer is the lower left corner. If you click on that, you can try the System Restore again, nothing to lose at this point. If you let it complete and it's successful you should be all set and back to a working machine. If not you can then use the Windows 10 Recovery Tools - Bootable Rescue Disk to backup any data then do the Clean Install.
      My Computers

  4. Posts : 38,545
    windows 10 professional version 1607 build 14393.969 64 bit

    Find 3 flash drives that you can format (> or = 8 GB).

    On a working computer create 3 flash drives that can be used for:
    backing up important files
    checking hardware
    performing a reset save files equivalent
    performing a clean install

    a) Create a Windows 10 iso:
    Download Windows 10 ISO File
    Create Bootable USB Flash Drive to Install Windows 10

    2) Create a bootable Ubuntu flash drive:
    Create a bootable USB stick on Windows | Ubuntu tutorials

    3) Create a HP Diagnostics UEFI flash drive: (this does not have to be on a separate flash drive and could be added to any flash drive)

    4) Test the hardware with the HP Diagnostics UEFI flash drive:
    a) insert the flash drive into any USB port
    b) power on the computer and repetitively click F9
    c) select the external USB HD
    d) run the HP UEFI diagnostics overnight in extensive or loop until failure mode
    e) in the AM click esc if it has made at least 2 loops
    f) then run component tests as needed
    g) find a camera or smartphone camera to take pictures and post images into the thread

    5) Once you have ruled out any hardware problems boot to the Windows 10 iso again using F9.
    a) When the iso loads choose language, time, currency, and keyboard, or click next
    b) Do not click on install
    c) In the left lower corner click "repair your computer"
    d) Click troubleshoot
    e) Click system restore
    f) Start with the oldest restore point and keep repeating as necessary to the most recent restore point
    g) If system restore fails or if there are no restore points advance to the next step
    h) Click command prompt
    This should open: Administrator: X:\Windows\system32\cmd.exe > X:\Sources>
    i) type: bcdedit | find "osdevice"
    j) type: chkdsk /r /v W: (change the drive letter W: to the partition drive letter displayed in the prior command result
    k) reboot as necessary
    l) this typically displays ETA

    6) After checking hardware and running system restore and / or chkdsk see if you can boot

    7) If you cannot boot then plan reset save files equivalent or backing up files using Ubuntu followed by a clean install

    8) Update the specs in the "My Computer" section: (there is space for two computers)

    System Specs - Fill in at Ten Forums
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)
      My Computer

  5. Posts : 26
    Windows 10 Pro
    Thread Starter

    As of right now! Wating till Tuesday to make recovery/repair install media drives!
    How much space should I buy for the boot disk/media drives
    Will be attempting From boot media:

    0. Copy important data from select dirctories in Programs; programs(64); basic user directories photos, downloads, music, documents... what sizes should I buy for the data recovery/backup/image doftwear
    Asummeing if first steps do not work move to the next!

    0.5 maybe; some form of hardware check via CMD. If you know of one please comment!

    1. Startup repair.
    2. Sfc scannow
    3. Double check copied files are correct.
    3.5. rest with files saved
    4 double check copied files are correct
    5. Fresh reinstall!

    Want to figure out how to actually solve issue save profiles! {Not everyone has money for hard drives a memory sticks}
    However, just like looking at a dead let I only really need a few key nerves for the new one.

    - - - Updated - - -

    At any point in repair process I might {inset curse word here} Give up and double check I have the files I wanted copied over. Then simply rest/reinstall
    Last edited by Antiedman; 24 Nov 2019 at 10:14. Reason: Added missing words
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  6. Caledon Ken's Avatar
    Posts : 24,436
    Windows 10 Pro x64 Version 2004

    Boot media for Imaging tools will fit on a 1GB USB key. Actually you can also make CD's or DVD for most products.

    The Windows Media Creation Tool requires an 8GB USB Thumbdrive or a DVD for ISO.

    General it is the same for Windows Recovery media except if you are using a vendor supplied Recovery Partition as the source. This has all the bells and whistles ( and bloatware ) of the original machine and I've seen a lot call for a 16GB USB Thumbdrive.

    I hear you on the money front. One thing to explore is re-purposing hard drives from older gear that may be hidden in the cupboard / basement.
      My Computer

  7. Posts : 26
    Windows 10 Pro
    Thread Starter

    Very quick question! Can I install image from one computer to another! Same model of computer. Eh

    - - - Updated - - -

    Going to buy higher gb sticks and a muilti TB drive for file copy and future imageing.

    - - - Updated - - -

    Very quick question! Can I install image from one computer to another! Same model of computer.

    For fresh Install if option is chosen Will I need Key code?

    - - - Updated - - -

    When you wrote "any data" does that include program file directories?
    Last edited by Antiedman; 24 Nov 2019 at 10:27. Reason: GD mobile phone word fix
      My Computer

  8. Caledon Ken's Avatar
    Posts : 24,436
    Windows 10 Pro x64 Version 2004

    You should be able to re-install on exact same gear. Might get some Windows licensing issues as the CPU will be different. This might be resolved with this

    No one can guarantee 100%.

    If you buy Macrium, which is on sale, they have some slick software for restoring to another machine. ReDeploy

    Re-deploying Windows to new hardware using Macrium ReDeploy - KnowledgeBase v7.2 - Macrium Reflect Knowledgebase - KnowledgeBase v7.2 - Macrium Reflect Knowledgebase

    Still have to consider licensing issues.

    If you do a clean install on the same machine that was running Windows 10 then no, you do not need a Product code. Your machine has a digital license and MS servers will reactivate. Now this is Windows so it can go off the rails so that is why you use a Microsoft ID to log in so your license is associated with your ID. See this tutorial

    Use Activation Troubleshooter in Windows 10

    I've never had an issue and most of my licenses are NOT associated with my MS id. Windows just re-activates.

    Here is our Clean Install. Pretty sure this is a repeat.

    Clean Install Windows 10
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  9. Posts : 26
    Windows 10 Pro
    Thread Starter

    Is there a way to check to make sure the key is uncurropte... Or did I already answer that?

    Ok double check question before purchases:
    From information stated above buying:

    2 100 GB memory sticks/drives for boot media suficiant? Yes?
    a External drive = to or grater than internal hard drive for current file saveing and future image back up? Yes?
    Last edited by Antiedman; 24 Nov 2019 at 11:05. Reason: Added stuffed
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  10. Caledon Ken's Avatar
    Posts : 24,436
    Windows 10 Pro x64 Version 2004

    Not following.

    Microsoft took, for the lack of better words, a fingerprint of your machine. When you re-install they check again and if it matches they activate.

    Now on new devices the Windows key is actually part of the UEFI (BIOS) and you did not corrupt that.
      My Computer

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