After an advanced restore 2 problems developed. I cannot do a restart. When the button is pressed nothing happens either using the mouse or Enter key. I am required to turn the computer off. After the computer restarts the other problem becomes evident. In order to bring up the password for turning windows on a control alt delete is required. Sticky keys are not active and I cannot do this.
Hello Jalea,
The Ctrl+Alt+Delete to get to the sign-in screen sounds like you may have Secure Sign-in enabled. If so, disabling it will stop that part.
Enable or Disable Secure Sign-in with Ctrl+Alt+Delete in Windows 10
If you haven't already, double check your Sticky Keys settings below to make sure Allow the shortcut key to start Sticky Keys is turned on.
Turn On or Off Sticky Keys in Windows 10
thank you for your help with the secure login problem . I am marking this as resolved. I will post the other problem separately. hopefully, I can find the thumbs up symbol give you one.
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