Computer got stuck before login screen

  1. Posts : 69
    Windows 10

    Computer got stuck before login screen

    Title says it all. I woke my computer from sleep mode, and clicked to get to the PIN entry screen, but instead, it just got stuck at a screen with only the background image. The only way out was to cold boot. I literally never had this happen until today. What may have caused this?

    Here are all the programs I had running when the computer went into sleep mode, in case that's relevant:
    Microsoft Edge
    Google Chrome
    Microsoft Word

    Windows 10 1903 build 18362.388 (64-bit)
    Processor: Intel(R) Core(TM) i7-7500U CPU @ 2.70 GHz
      My Computer

  2. Posts : 7,130
    Windows 10 Pro 64 bit

    Could be many things including a cosmic ray from outer space! Don't worry unless it keeps happening. Does Reliability Monitor show anything?
      My Computers

  3. Posts : 69
    Windows 10
    Thread Starter

    There were no errors or warnings in Reliability Monitor. Also, I couldn't seem to find any relevant events in Event Viewer.
      My Computer


  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 08:16.
Find Us

Windows 10 Forums