InstallAgent.exe and InstallAgentUserBroker.exe missing


  1. Posts : 60
    Windows 10 Home x64
       #1

    InstallAgent.exe and InstallAgentUserBroker.exe missing


    It is two or more years that I am unable to update or install new apps from Store. The log reports:

    Code:
    Nome registro: Application
    Origine:       Windows Error Reporting
    Data:          11/10/2018 16:18:31
    ID evento:     1001
    Categoria attivitą:Nessuna
    Livello:       Informazioni
    Parole chiave: Classico
    Utente:        N/D
    Computer:      Thunder
    Descrizione:
    Bucket errato , tipo 0
    Nome evento: StoreAgentDownloadFailure1
    Risposta: Non disponibile
    ID CAB: 0
    
    Firma problema: 
    P1: Update;Microsoft.WindowsStore_8wekyb3d8bbwe
    P2: 80070002
    P3: 17763
    P4: 55
    P5: Windows.Desktop
    P6: N
    P7: 
    P8: 
    P9: 
    P10: 
    
    File allegati:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCC9F.tmp.WERInternalMetadata.xml
    
    I file potrebbero essere disponibili qui:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_Update;Microsoft_7f31cf52508f2d6e626d5a9168013eef518cf7_00000000_0893ac8f
    
    Simbolo analisi: 
    Nuova ricerca di soluzioni: 0
    ID rapporto: cfc4c4e8-a277-4a3e-8d40-918ceb0a47b2
    Stato rapporto: 100
    Bucket con hash: 
    GUID CAB: 0
    XML evento:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Windows Error Reporting" />
        <EventID Qualifiers="0">1001</EventID>
        <Level>4</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2018-10-11T14:18:31.878826500Z" />
        <EventRecordID>15982</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Thunder</Computer>
        <Security />
      </System>
      <EventData>
        <Data>
        </Data>
        <Data>0</Data>
        <Data>StoreAgentDownloadFailure1</Data>
        <Data>Non disponibile</Data>
        <Data>0</Data>
        <Data>Update;Microsoft.WindowsStore_8wekyb3d8bbwe</Data>
        <Data>80070002</Data>
        <Data>17763</Data>
        <Data>55</Data>
        <Data>Windows.Desktop</Data>
        <Data>N</Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCC9F.tmp.WERInternalMetadata.xml</Data>
        <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_Update;Microsoft_7f31cf52508f2d6e626d5a9168013eef518cf7_00000000_0893ac8f</Data>
        <Data>
        </Data>
        <Data>0</Data>
        <Data>cfc4c4e8-a277-4a3e-8d40-918ceb0a47b2</Data>
        <Data>100</Data>
        <Data>
        </Data>
        <Data>0</Data>
      </EventData>
    </Event>
    Basically, it reports a generic error 80070002 related to StoreAgentDownloadFailure1.

    Believe me, it is a waste of time to list ALL the dozens of solutions I've already tried multiple times each, even a in place upgrade and creating a new user (which led me to more problems, but I already fixed that).

    The news is that now I've read that InstallAngent.exe and InstallAgentUserBroker.exe are responsible for updating apps through the store. Well, I just noticed that I do not have these files in my System32 folder nor in any other folder. Is this normal or what?

    Windows 10 Home x64 v1903 b18362.387.

    Any ideas or suggestions, please?
      My Computer


  2. Posts : 34,926
    Win 10 Pro (1903) (2nd PC is 21H2)
       #2

    Clear and Reset Store Cache in Windows 10

    Note this shows the same symptoms. (Above is pg 6- below is pg 1)

    Suggested solution:
    Clear and Reset Store Cache in Windows 10

    I do not have those files:
    InstallAgent.exe and InstallAgentUserBroker.exe missing-1.jpg
      My Computers


 

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