Unexpected reboot

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  1. Posts : 39,956
    windows 10 professional version 1607 build 14393.969 64 bit
       #91

    Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
    Speccy - Free Download - Piriform: Speccy - System Information - Free
    Download Speccy | Find your computer specs, free!
    Download Speccy | Find your computer specs, free!
    HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
    HWMONITOR | Softwares | CPUID
    SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
    SpeedFan - Access temperature sensor in your computer


    Some have used this software as a method to test PSU.

    You must monitor the computer if you use the software.
    Use at your own risk.
    OCBASE / OCCT


    Please swap or replace PSU for testing purposes.
      My Computer


  2. Posts : 91
    win 10 pro
    Thread Starter
       #92

    Pluginz said:
    .
    Its a long shot i know. But with Windows 10 anything is possible, and usually is.


    I have actually considered putting win7 back on the machine....

    The only thing is that ten runs so MUCH better than seven for me.

    thanks!
      My Computer


  3. Posts : 91
    win 10 pro
    Thread Starter
       #93

    Pluginz said:
    So your board is socket 1150 same as mine i noticed. This would mean that officially, your board doesnt actually support Windows 10, i dont think it does anyways.

    OH!!

    One thing i have realised is, not to rely on Windows 10 to install what would be the correct drivers for hardware on the motherboard.
    I am trying to find your motherboard right now
    is this any help?

    Motherboard Details
    Product : 18E9
    Model :
    Version :
    Manufacturer : Hewlett-Packard
    Description, Name, SKU :

    that will be interesting as today i got really fed up and so i bought another PC on ebay which is identical to mine & also upgraded to win10. the Ebay seller has sold loads of them....

    - - - Updated - - -

    zbook said:
    Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
    Speccy - Free Download - Piriform: Speccy - System Information - Free
    Download Speccy | Find your computer specs, free!
    Download Speccy | Find your computer specs, free!
    HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
    HWMONITOR | Softwares | CPUID
    SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
    SpeedFan - Access temperature sensor in your computer


    Some have used this software as a method to test PSU.
    I ran this software for the first few weeks and there were no temp irregularities. Currently monitoring psu temp manually and it's fine.

    Please swap or replace PSU for testing purposes.
    I think I may do this when the replacement machine arrives. possibly swapping the PSU's
      My Computer


  4. Posts : 27,452
    Windows 10 Pro x64 Version 21H1
       #94

    You were asking about video drivers. They have one from this January

    Unexpected reboot-image.png
      My Computer


  5. Posts : 504
    Windows 10
       #95

    Your board is a difficult to determine. Looks Intel, not sure.
    Okies you have a serial port at the back? If youre not using it, then goto BIOS and disable that old bad boy.
    Also you have 2 different coloured Sata connectors on the board. Are you running AHCI? What about secure boot? Is that enabled?
      My Computer


  6. Posts : 91
    win 10 pro
    Thread Starter
       #96

    Ok good news.

    The time thing wasn't the issue as have had reboot since i removed battery and disabled time time. thanks anywayPluginz

    BUT FINALLY for the first time ever I got a blue screen. have attached screenshot

    Zbook i added extra things to verifier to see if that would trigger a reboot and it did.

    here's the VM log
    Dropbox - DESKTOP-TPEARME-(2019-11-16_19-04-02).zip - Simplify your lifeUnexpected reboot-whatsapp-image-2019-11-16-19.08.44.jpeg

    - - - Updated - - -


    Zbook
    Just did another VM log for you.
    I am sharing the link to the whole VM folder Dropbox so i dont have to keep reposting.
    I'll just upload each time I get a crash (no longer rebooting)...

    Dropbox - v2 uploads - Simplify your life

    - - - Updated - - -

    Pluginz said:
    Your board is a difficult to determine. Looks Intel, not sure.
    Okies you have a serial port at the back? If youre not using it, then goto BIOS and disable that old bad boy.
    Also you have 2 different coloured Sata connectors on the board. Are you running AHCI? What about secure boot? Is that enabled?
    will have a look later- taking a break as it's one crash after another

    - - - Updated - - -
      My Computer


  7. Posts : 504
    Windows 10
       #97

    Ahh no worries bud. It can give the brain o bit of strain trying to fix stupid issues. Nice that there are a few folks on here, like me, that want to help crack this bug.

    I did find abit more information on the board. Looks like Windows 8 is the last Operating system it truly supports.

    SP#718414-001 No DPK (No Digital Product Key)
    SP#718414-501 W8 STD
    SP#718414-601 W8 PRO

    AS#718414-001

    Our old tech 1150 is classed as Legacy almost. Its disgusting how quickly they make our hardware obsolete. Not like back in the day when Intel only had 3 or 4 chips at a time in their main line up. Now theres about 20-30 in the same line up, crazy !
    So, If your board supports UEFI like i think it does, go for a nice gpt partition and Windows 8 with secure boot, which Windows 10 can convert very easily. Windows 8 would eventually turn into 8.1 with some updates. It'll run far better than Win 10.
    Like you say, reinstalling Windows 7 would be easy, but runs like garbage compared to.

    I personally prefer Windows 8.1 to 10.
      My Computer


  8. Posts : 39,956
    windows 10 professional version 1607 build 14393.969 64 bit
       #98

    Please make the following changes.

    For any BSOD do not use a share link.
    Please upload the V2 directly into this thread.

    For any BSOD search for C:\windows\memory.dmp > if < 1.5 GB > post a share link

    Please upload a V2 now into the thread:
    BSOD - Posting Instructions
      My Computer


  9. Posts : 91
    win 10 pro
    Thread Starter
       #99

    [QUOTE=Pluginz;1771484]Ahh no worries bud. It can give the brain o bit of strain trying to fix stupid issues. Nice that there are a few folks on here, like me, that want to help crack this bug.


    yes- I am so grateful to you all

    - - - Updated - - -

    [QUOTE=zbook;1771496]Please make the following changes.

    For any BSOD do not use a share link.
    Please upload the V2 directly into this thread

    this is the last one


    .DESKTOP-TPEARME-(2019-11-16_19-28-01).zip
      My Computer


  10. Posts : 39,956
    windows 10 professional version 1607 build 14393.969 64 bit
       #100

    Are you able to perform a clean install?


    Please remove both 4GB RAM modules.

    Re-seat one module,

    Use the computer for several days and report into the thread whether there are unexpected shutdowns or restarts.

    Then switch RAM modules so that they are tested in the same DIMM. Test the second RAM module for several days and report into the thread whether there are unexpected shutdowns or restarts.
    Last edited by zbook; 16 Nov 2019 at 19:59.
      My Computer


 

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