Last Windows update disabled our Microsoft PDF writer.

  1. Posts : 1
    Windows 10

    Last Windows update disabled our Microsoft PDF writer.


    I am new to the group. My name is Sandra, I am new to a role - Administrator/Network Manager. The computers in this office are stand alone and do not remote into one virtual location.

    I have tried Control Panel, Program and Features , and turning off and on the Windows PDF but it is not working. Has anyone else ran into this issue or any suggestions to get this back up. Please note: my manger does not want to use alternate program (PF995 or CutePDF) and also does not want to un-do the Windows update.
      My Computer

  2. NMI
    Posts : 975
    Windows 10 Pro, Version 20H2

    Could you clarify a few things:

    1) Title says "Microsoft PDF writer"; so is it "MIcrosoft Print to PDF" which is disabled or missing?
    2) There's nothing standard called "Windows PDF"; so what exactly have tried turning off and on?
    3) Which version of Windows 10 are you using, e.g. 1803, 1809 or 1903?
    4) Which Windows update do you feel may be responsible, KBxxxxxxx?
    5) What program do you use to view PDFs and is that reader still OK?
      My Computer


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