Upon startup icons are gone, can't access start menu or task manager

  1. Posts : 1
    Windows 10

    Upon startup icons are gone, can't access start menu or task manager

    - Upon startup, none of the icons appear. All that shows is my desktop background.
    - All that shows up on the task bar is the Start button, the search bar, and the Cortana icon.
    - When I try to access anything on the task bar, the mouse cursor changes to a blue spinning circle
    - When I double click on the task bar, the screen flickers for a moment then returns to previous state

    Things I have tried:
    - Can't access the task manager, ctrl+alt+del does not work.
    - Windows + X does nothing, Windows + R does nothing
    - Can't type in the search bar
    - Unplugged and restarted computer multiple times
    - Was able to boot in safe mode, was able to pull up task manager but if I clicked on anything it would say not responding. Nothing showed using more than 2-3% CPU
    - I got to the command prompt, I typed sfc /scannow and after some time it came back with an error message
    - I tried both DISM /Online /Cleanup-Image /ScanHealth and DISM /Online /Cleanup-Image /CheckHealth and came back with an error
    - I do not have any previous restore points
    - There is only one user account

    I'd really appreciate any help!

    - - - Updated - - -

    FYI, never had anyone help me here, but wanted to say that just in case someone else has the same issue, it was a bad Windows update. Windows 10 had not been successfully installed.
      My Computer

  2. Posts : 27,243
    Windows 10 (Pro and Insider Pro)

    Thanks for posting back @soceir, and glad you solved it.

    How did you fix this? Repair install?
      My Computers


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