USB Mouse wont activate most programs: Changed USB Mouse: Didnt help

Hi:

My USB mouse, when clicking on something like "Start" icon or "Run" wont activate it. It'll flicker on for a second and then disappear.

Say I launch Firefox, using the mouse. It will launch, but nothing happens when I click on any links in the browser. So in some regards, it does things, in other regards --the most vital ones-- it totally fails to!

I just get a very brief view of the launched program, but it rapidly disappears. Of course, I tried two other USB mice. Same happened.

I tried rebooting many times. Eventually normal function of the mouse returns, much to my delight. But then if i restart the PC, same will happen. The mouse becomes essentially dysfunctional

sfc \scannow says:

"Windows Resource Protection found some corrupt files, but was unable to fix some of them. For online repairs details are included in the CBS logfile located at windir\logs\CBS\CBS.log.
For example C:\Windows\logs\CBS\CBS.log . For offline repairs details are included in the log file provided by the /OFFLOGFILE flag "

I have no idea exactly how to go about repairing those, if it is even possible to do so. Its very hard to navigate when the mouse isnt really working..and it isnt clear if those detials will actually tell me what to do to fix this?

Also: What does /OFFLOGFILE flag mean. And how can I get to it. And what to do with it once I do?

Thanks
Eliuri
Windows 10 1903

Code:

DISM /Online /Cleanup-Image /RestoreHealth

The above command will not work if Windows Update service not working correctly. After above command finished execute Sfc /Scannow command.


Also see if mouse works in Safe Mode.

FreeBooter said:

Code:

DISM /Online /Cleanup-Image /RestoreHealth

The above command will not work if Windows Update service not working correctly. After above command finished execute Sfc /Scannow command.


Also see if mouse works in Safe Mode.

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Exactly where do i enter that DISM command? Into the command prompt?
I believe my WU Service is working

eliuri said:

===============================
Exactly where do i enter that DISM command? Into the command prompt?
I believe my WU Service is working

Yes its a command you execute from Command Prompt.

I ran that DISM command. It got to 100%

I clicked ENTER and it just stays there.

Should i now try to open a new command box and run sfc /scannow?

Dism command should output message when its finished please wait for it to finish.

it just says 100% and stays there, with a blinking cursor after the brackets in which it says 100%

eliuri said:

it just says 100% and stays there

Give it some time to finish it will get stuck sometimes but should finish if not close Command Prompt and execute Dism command again.

You can also execute Sfc command and see it will repair corrupted system files.

Perform a clean boot state to find out if any one of the startup programs causing the issue.

https://support.microsoft.com/en-us/...oot-in-windows