Missing folders and icons from desktop screen


  1. Posts : 6
    Windows 10
       #1

    Missing folders and icons from desktop screen


    Hello,
    I have a problem, after uninstalling Blizzard launcher, some of my desktop folders and icons disappeared.
    I don't know what happened, everything worked until then.

    Can anyone help me, please?
      My Computer


  2. Posts : 35,596
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #2

    Sounds worryingly similar to this very recent thread, also Blizzard-related. You might want to address this to Blizzard's support.
    Folders/icons on desktop gone
      My Computers


  3. Posts : 6
    Windows 10
    Thread Starter
       #3

    dalchina said:
    Sounds worryingly similar to this very recent thread, also Blizzard-related. You might want to address this to Blizzard's support.
    Folders/icons on desktop gone
    Hi Dalchina, strange that I don't know what happened and what to do. I haven't met anything like this. Restart only does not help.
      My Computer


  4. Posts : 35,596
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #4

    Suggest you follow that thread. Again I suggest you address this to Blizzard's support.

    Presumably you have backups or disk images...

    If you can't find your data, you need to search for it or try using data recovery programs - there are numerous ones.
    Best free file recovery software of 2019: to backup your files and folders | TechRadar
    Recuva e.g.

    Data can still be present on the disk but not visible in Windows - that's what happens if you SHIFT delete something for example.
      My Computers


  5. Posts : 6
    Windows 10
    Thread Starter
       #5

    dalchina said:
    Suggest you follow that thread. Again I suggest you address this to Blizzard's support.

    Presumably you have backups or disk images...

    If you can't find your data, you need to search for it or try using data recovery programs - there are numerous ones.
    Best free file recovery software of 2019: to backup your files and folders | TechRadar
    Recuva e.g.

    Data can still be present on the disk but not visible in Windows - that's what happens if you SHIFT delete something for example.
    I tried Recuva, but it shows me only shortcuts of these files and that files had more bigger size. After I recovered them, it wrote me information that the files are corrupted.
      My Computer


  6. Posts : 35,596
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #6

    Recovery depends on whether the clusters used on disk for those files have been overwritten, assuming the files have been deleted somehow.
      My Computers


  7. Posts : 6
    Windows 10
    Thread Starter
       #7

    dalchina said:
    Recovery depends on whether the clusters used on disk for those files have been overwritten, assuming the files have been deleted somehow.
    I was on Blizzard support and they said they wouldn't help me that they had nothing to do with it. And now I have a big 0.
      My Computer


  8. Posts : 35,596
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #8

    Then hopefully you have backups...?

    Things do go wrong and you need to be prepared for that.
    I've seen people in tears because they didn't have backups.

    Repeatedly tenforums recommends the routine use of disk imaging- one form of backup.

    Another thing to do is to keep personal data off C: - on a different partition or disk.

    For years some have recommended not using the desktop for significant data.

    I can't help you with Blizzard- I've shown you the other thread, which suggests an issue related to their software.
      My Computers


  9. Posts : 6
    Windows 10
    Thread Starter
       #9

    dalchina said:
    Then hopefully you have backups...?

    Things do go wrong and you need to be prepared for that.
    I've seen people in tears because they didn't have backups.

    Repeatedly tenforums recommends the routine use of disk imaging- one form of backup.

    Another thing to do is to keep personal data off C: - on a different partition or disk.

    For years some have recommended not using the desktop for significant data.

    I can't help you with Blizzard- I've shown you the other thread, which suggests an issue related to their software.
    Thank you Dalchina, I have other files saved but these one were fresh( 2 day). Sad. Anyway, thank you for help.
      My Computer


  10. Posts : 35,596
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #10

    That's good-- things do go wrong sometimes- can't always fix problems I'm afraid. All we can do is be prepared as far as possible.
      My Computers


 

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