Icons and thumbnails blank + right click -> Properties doesn't work


  1. Posts : 11
    Windows 10 x64 v2004
       #1

    Icons and thumbnails blank + right click -> Properties doesn't work


    Today I installed the latest updates:

    Icons and thumbnails blank + right click -> Properties doesn't work-2019-09-14_18-50-11.png

    and it seems that those updates messed up Windows Explorer. After I restarted my PC, all icons and thumbnails in Windows Explorer disappeared i.e. I've got blank icons within Windows Explorer and those "app icons" in the taskbar.

    Icons and thumbnails blank + right click -> Properties doesn't work-2019-09-14_18-44-33.pngIcons and thumbnails blank + right click -> Properties doesn't work-2019-09-14_18-49-27.png

    The icons in the Start Menu and System Tray are fine:

    Icons and thumbnails blank + right click -> Properties doesn't work-2019-09-14_18-43-17.png

    Also, when I right click on any file/folder and click "Properties", nothing happens i.e. I don't get the Properties window.


    I tried sfc and dism (normal boot, safe boot (Alternate shell, No GUI), also with image downloaded via Media Creation Tool -> How to use DISM command tool to repair Windows 10 image | Windows Central). They both found corrupt files but couldn't fix them. Logs:

    https://www.dropbox.com/s/psvgbxufpifxbj6/CBS.log?dl=1
    https://www.dropbox.com/s/i7xwiinn3gidqjj/dism.log?dl=1

    I also tried this:


    and I also looked at the following locations within my registry: (Windows 7 Help Forums)
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Windows]
    but all keys seem to be there.


    Other than that Windows works normally i.e. all apps work.

    - - - Updated - - -

    I've ran out of patience so I did a "repair installation" and that solved it.

    How To Reinstall Windows 10

    I used the .iso that I downloaded with the Media Creation Tool (used for dism - see above).

    Rufus
    How To Check Gpt Or Mbr Windows 10 | Password Recovery
      My Computer

  2. sbh7600's Avatar
    Posts : 297
    Windows 10 - Ver: 20H2 - Build: 19042.804
       #2

    Hey,

    Have you tried this one : Rebuild Icon Cache in Windows 10 ?
      My Computer


  3. Posts : 11
    Windows 10 x64 v2004
    Thread Starter
       #3

    sbh7600 said:
    Hey,
    Have you tried this one : Rebuild Icon Cache in Windows 10 ?
    Yes. That didn't work but a "repair install" worked: How To Reinstall Windows 10
      My Computer

  4. sbh7600's Avatar
    Posts : 297
    Windows 10 - Ver: 20H2 - Build: 19042.804
       #4

    Glad tou figured it out @AltairAC
      My Computer


 

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