Windows "settings" not displaying properly. Close on System. Can't use

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  1. Posts : 6
    Windows 10
       #1

    Windows "settings" not displaying properly. Close on System. Can't use


    Hi all,

    I have a very weird situation here. When I press "Start" then "settings" the "Windows Settings" page opens however it simply doesn't work properly.

    If I open the "System" icon the screen does nothing for a second or 2 then closes. If I open any other icon such as "Updates & Security", "Personalisation", "Accounts", "Apps" or any other icon the section opens but the info is missing and not displayed. For example when I open "Updates & Security" it simply says "Windows Update" with no text and 2 small grey bars. In all of the "Windows Settings" sections it appears the same - missing text and grey drop down boxes that do not do anything.

    Things I've tried to resolve this issue;

    1. downloading and running the Windows Update Troubleshooter
    2. Run a system file checker - sfc /scannow
    3. Re-register Windows Apps Using PowerShell "Get-AppxPackage Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}" (I got a few red fails during this process).
    4. run a DISM scan "DISM /Online /Cleanup-Image /RestoreHealth

    I do not know what to do. Help very much appreciated!

    Windows "settings" not displaying properly. Close on System. Can't use-windows-update-error.png
    Windows "settings" not displaying properly. Close on System. Can't use-windows-update-error-4.png
    Windows "settings" not displaying properly. Close on System. Can't use-windows-update-error-3.png

    Cheers,
    Homer
    Attached Thumbnails Attached Thumbnails Windows "settings" not displaying properly. Close on System. Can't use-windows-update-error-2.png  
      My ComputerSystem Spec

  2. FreeBooter's Avatar
    Posts : 1,866
    Windows 10 Pro 64-bit
       #2

    Execute following powershell command:

    Code:
    Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
      My ComputerSystem Spec

  3. dalchina's Avatar
    Posts : 19,865
    Win 10 Pro (1903)
       #3

    Hi, welcome to tenforums.

    What is your Windows build? Sadly it's not a forum requirement so we have to keep asking.
    win key +r, winver

    This sort of symptom has occurred historically with certain builds or updates in some cases e.g.
    The Settings app crashes in Windows 10 April 2018 Update [FIX]

    History: do you know what led up to this? Was there a recent update? (See your Update History).
    Do you have a System Restore point you could use?

    (I got a few red fails during this process)
    Unfortunately running
    SFC /SCANNOW gives unhelpful results on counts of a known problem with Windows Defender - awaiting MS fix- and another possible issue related to cleaning, so I'm reluctant to suggest that.

    Please post a screenshot of the outcome of the command suggested by @FreeBooter

    There are many troubleshooters, You have run the WU troubleshooter which is not related to this. Please try
    Run Windows Store Apps Troubleshooter in Windows 10
      My ComputersSystem Spec


  4. Posts : 6
    Windows 10
    Thread Starter
       #4

    Thanks guys,

    I will check when I can. I don't know if I get the system restore info due the above error.
      My ComputerSystem Spec

  5. dalchina's Avatar
    Posts : 19,865
    Win 10 Pro (1903)
       #5

    Whether or not you have restore points is not related to the error you have described. First you'd have to have enabled System restore at some point, and second, one would have to have been created at a suitable time. Third, using one is known to be uncertain of completed. Trying will do no harm- but it doesn't always complete.
      My ComputersSystem Spec


  6. Posts : 6
    Windows 10
    Thread Starter
       #6

    dalchina said: View Post
    Hi, welcome to tenforums.

    What is your Windows build? Sadly it's not a forum requirement so we have to keep asking.
    win key +r, winver[/URL]
    Version 1903 (OS Build 18362.295)






    dalchina said: View Post
    Do you have a System Restore point you could use?
    [/URL]
    Not sure

    I'll run the Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Shortly.

    Thank you guys
      My ComputerSystem Spec



  7. Posts : 27,242
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) wmic recoveros set autoreboot = false
    8) wmic recoveros set DebugInfoType = 7
    9) bcdedit /enum {badmemory}
    10) net user test /add

    11) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    12) reboot
    13) sign on with the new user named test
    14) report the start settings findings
      My ComputerSystem Spec


  8. Posts : 6
    Windows 10
    Thread Starter
       #8

    dalchina said: View Post
    Hi, welcome to tenforums.

    Please post a screenshot of the outcome of the command suggested by @FreeBooter

    There are many troubleshooters, You have run the WU troubleshooter which is not related to this. Please try
    Run Windows Store Apps Troubleshooter in Windows 10
    I have run the troubleshooter - no joy.

    Screenshot of errors with AppXPackage

    Thanks for the help. I do hope I can resolve this!

    Windows "settings" not displaying properly. Close on System. Can't use-appxpackage-error.png

    - - - Updated - - -

    zbook said: View Post
    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) wmic recoveros set autoreboot = false
    8) wmic recoveros set DebugInfoType = 7
    9) bcdedit /enum {badmemory}
    10) net user test /add

    11) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    12) reboot
    13) sign on with the new user named test
    14) report the start settings findings
    Microsoft Windows [Version 10.0.18362.295]
    (c) 2019 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>dism /online /cleanup-image /scanhealth

    Deployment Image Servicing and Management tool
    Version: 10.0.18362.1

    Image Version: 10.0.18362.295

    [==========================100.0%==========================] No component store corruption detected.
    The operation completed successfully.

    C:\Windows\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.18362.1

    Image Version: 10.0.18362.295

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\Windows\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>chkdsk /scan
    The type of the file system is NTFS.

    Stage 1: Examining basic file system structure ...
    321024 file records processed.
    File verification completed.
    5690 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    2385 reparse records processed.
    439586 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.
    2385 reparse records processed.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    59282 data files processed.
    CHKDSK is verifying Usn Journal...
    39345544 USN bytes processed.
    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    488384511 KB total disk space.
    103721768 KB in 242171 files.
    147508 KB in 59283 indexes.
    0 KB in bad sectors.
    444147 KB in use by the system.
    65536 KB occupied by the log file.
    384071088 KB available on disk.

    4096 bytes in each allocation unit.
    122096127 total allocation units on disk.
    96017772 allocation units available on disk.

    C:\Windows\system32>wmic recoveros set autoreboot = false
    Updating property(s) of '\\DESKTOP-0D9IS8N\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\Windows|\\Device\\Harddisk1\\Partition1"'
    Property(s) update successful.

    C:\Windows\system32>wmic recoveros set DebugInfoType = 7
    Updating property(s) of '\\DESKTOP-0D9IS8N\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\Windows|\\Device\\Harddisk1\\Partition1"'
    Property(s) update successful.

    C:\Windows\system32>bcdedit /enum {badmemory}

    RAM Defects
    -----------
    identifier {badmemory}

    C:\Windows\system32>net user test /add
    The command completed successfully.


    C:\Windows\system32>

    Done

    - - - Updated - - -

    Still broken :-(
      My ComputerSystem Spec

  9. dalchina's Avatar
    Posts : 19,865
    Win 10 Pro (1903)
       #9

    Do you have any idea what may have led to this?

    Unfortunately the screenshot is pretty much unreadable.

    Please first check this: create a new user for test purposes. Log in as that user and check if Settings works.
    If it does post back and do not continue.

    If it fails similarly, then:

    I suggest the easiest way forward given that failure and the above not helping but confirming your file system and system files are ok is an in-place upgrade repair install which keeps all progs and data.

    You have build 1903, so you can get an iso (if you need one) using the
    Microsoft Media Creation tool (Google)
    Check you have at least 30Gb free on C:
    Log in as normal
    Rt click the iso, click Mount
    (Mount won't be available if you have associated iso's with another program)
    Open the new drive letter
    Double click setup.exe
      My ComputersSystem Spec


  10. Posts : 6
    Windows 10
    Thread Starter
       #10

    Well as long as after the ISO it's as it is now EXACTLY so I don't lose any data or have to reinstall programs I can do that.

    Will I need my Windows key again? Got to find it if I do......
      My ComputerSystem Spec


 
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