Another failure to boot problem

Page 2 of 3 FirstFirst 123 LastLast

  1. Posts : 64
    windows10
    Thread Starter
       #11

    Finaly got it downloaded but could not transfer to usb stick as it was too large?? File = 4.59gb and usb capacity = 7.46 obviously I am doing something wrong?

    Another failure to boot problem-w10-large.jpg

    Another failure to boot problem-usb-stick-free-space.jpg
      My Computer


  2. Posts : 396
    Windows 10 Pro
       #12

    Rufus is free software that can create bootable USBs.

    Rufus

    USB capacity should be fine even for an ISO of that size.
      My Computer


  3. Posts : 12,461
    Win10 Version 21H2 Pro and Home, Win11 Pro
       #13

    The USB drive is formatted as FAT32 and the file is 4.59GB, can't fit due to a limit of single file size of 4GB on FAT32-formatted drives.
      My Computers


  4. Posts : 64
    windows10
    Thread Starter
       #14

    Success at last did a reformat and transfer worked perfectly, thanks guys, I now have to do some work but will attempt reboot of laptop later, wonder how that will go?
      My Computer


  5. Posts : 64
    windows10
    Thread Starter
       #15

    I spoke too soon after trying several methods to reboot with usb stick inserted I thought perhaps it was a dell problem after all because I was getting dell diagnostic screens, tried dell forum but my post for help although acknowledged was not followed up, I searched the www and found a few solutions but the only one that broke through the no start mode was to hit F12 during reboot and I got into dell pre boot sys assessment 4306.12 which gave a menue so I did a check and the result was "ALL SYSTEMS PASSED" but did not fix problem, I am still locked out. my laptop is a DELL inspiron 5575 so if any of you has this model can you help.
      My Computer


  6. Posts : 64
    windows10
    Thread Starter
       #16

    Only just noticed I am getting the message (stop code OxcOOOO21a) so I insert usb recovery media as d/l and pressed start but still nothing except the blue screen.
      My Computer


  7. Posts : 39,994
    windows 10 professional version 1607 build 14393.969 64 bit
       #17

    caprice said:
    The computer is only 4 months old and does not come with any CD or usb recovery drives, on my DELL desktop you can do a DELL restore which works from boot up and resets to as new condition but the DELL laptop does not have that. can you get a CD/usb recovery from MS?
    zbook I will try your suggestions to morrow thanks.

    New computers should not be having these problems.
    Contact Dell for a Return Merchandise Authorization (RMA).

    If you don't want to return the computer or prefer troubleshooting then update the progress creating the tools in post #4.
      My Computer


  8. Posts : 64
    windows10
    Thread Starter
       #18

    zbook said:
    New computers should not be having these problems.
    Contact Dell for a Return Merchandise Authorization (RMA).

    If you don't want to return the computer or prefer troubleshooting then update the progress creating the tools in post #4.
    Thanks trouble is I have some docos that I would like but perhaps not that important I will have a go at your #4 post to morrow, thanks again Z.
      My Computer


  9. Posts : 39,994
    windows 10 professional version 1607 build 14393.969 64 bit
       #19

    The users folders can be backed up.
    The folders can be restored on a new computer.
      My Computer


  10. Posts : 64
    windows10
    Thread Starter
       #20

    I decided to contact/phone dell help line it is in Malaysia anyway a very helpful lady told me it needed a new SSD and they will arrange for a technician to fit a new one in my home it may take 2-3 days to organise but had an email this morning saying the part has been ordered and they will keep me up to date, all at no charge. You couldn't ask for more, so thank you very much for your help and as soon as it is done I will post on thread.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 22:06.
Find Us




Windows 10 Forums