Computer Wont boot after power outage.

See the two links for hardware ID's.

Your talking about the ones from post #55 right?

I am so sorry but I do not understand how this is to help me? Those posts are to help you find what the device is, I KNOW what the device is but just cant find an appropriate driver for the damn thing.

I did a google search for both of these numbers and nothing that seems like i should be using it comes up...



I am trying my best here to follow your instruction and I understand your already going out of your way to help me. I apologize for not understanding how this is to help me at all.

The links displayed:
a) how to view hardware ID's > post an image into the thread
b) how to download drivers from the Microsoft catalog

(Windows often updates non-Microsoft drivers)


Qualcomm Atheros Communications - Bluetooth - 10-20-2016 12-00-00 AM - 10.0.0.285

http://download.windowsupdate.com/d/...ebcdcc4e06.cab

zbook said:

The links displayed:
a) how to view hardware ID's > post an image into the thread
b) how to download drivers from the Microsoft catalog

(Windows often updates non-Microsoft drivers)


Qualcomm Atheros Communications - Bluetooth - 10-20-2016 12-00-00 AM - 10.0.0.285

http://download.windowsupdate.com/d/...ebcdcc4e06.cab

Now when i click on the one in blue it does literally nothing?????

If the Asus tested driver and Microsoft driver do not work consider opening a second thread in this forum (https://www.tenforums.com/drivers-hardware/) and a support ticket with the component manufacturer.

zbook said:

If the Asus tested driver and Microsoft driver do not work consider opening a second thread in this forum (https://www.tenforums.com/drivers-hardware/) and a support ticket with the component manufacturer.

Ok so its not normal for me to double click that and it do nothing?

And i guess that means that for now this thread is just on hold?

- - - Updated - - -

Ok I dont know how but the exclamation is gone...

Great.

I've got to run for the next hour or two.
The drivers can be tested with windows driver verifier.

ok thanks

Before starting windows driver verifier please make an additional restore point.

Ok i did that.Do i need to find a time to be here for the majority of this driver verify? Or is it ok to let it run unattended for large amounts of time. If so i can run it overnight and while im at school and work, if not i am going to keep waiting until i can find time to do that.