New
#21
1) The logs displayed eight BSOD between 9/8/2019 and today 9/14/2019.
2) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread
b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread
3) Open Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread
4) Test all drives.
Microsoft Windows [Version 10.0.18362.295]
(c) 2019 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>bcdedit /enum all
Firmware Boot Manager
---------------------
identifier {fwbootmgr}
displayorder {bootmgr}
{db3c3bb2-b8ab-11e5-8506-c7b0f7735f17}
{ceee14e3-d761-11e9-8453-806e6f6e6963}
{ceee14e4-d761-11e9-8453-806e6f6e6963}
{ceee14e5-d761-11e9-8453-806e6f6e6963}
timeout 1
Windows Boot Manager
--------------------
identifier {bootmgr}
device partition=\Device\HarddiskVolume4
path \EFI\MICROSOFT\BOOT\BOOTMGFW.EFI
description Windows Boot Manager
locale en-US
inherit {globalsettings}
default {current}
resumeobject {1d923599-cdf3-11e9-a7dd-a5793c3ed437}
displayorder {current}
toolsdisplayorder {memdiag}
timeout 30
Firmware Application (101fffff)
-------------------------------
identifier {ceee14e3-d761-11e9-8453-806e6f6e6963}
description UEFI:CD/DVD Drive
Firmware Application (101fffff)
-------------------------------
identifier {ceee14e4-d761-11e9-8453-806e6f6e6963}
description UEFI:Removable Device
Firmware Application (101fffff)
-------------------------------
identifier {ceee14e5-d761-11e9-8453-806e6f6e6963}
description UEFI:Network Device
Firmware Application (101fffff)
-------------------------------
identifier {db3c3bb2-b8ab-11e5-8506-c7b0f7735f17}
description Hard Drive
Windows Boot Loader
-------------------
identifier {current}
device partition=C:
path \WINDOWS\system32\winload.efi
description Windows 10
locale en-US
inherit {bootloadersettings}
recoverysequence {1d92359b-cdf3-11e9-a7dd-a5793c3ed437}
displaymessageoverride Recovery
recoveryenabled Yes
isolatedcontext Yes
allowedinmemorysettings 0x15000075
osdevice partition=C:
systemroot \WINDOWS
resumeobject {1d923599-cdf3-11e9-a7dd-a5793c3ed437}
nx OptIn
bootmenupolicy Standard
Windows Boot Loader
-------------------
identifier {1d92359b-cdf3-11e9-a7dd-a5793c3ed437}
device ramdisk=[\Device\HarddiskVolume7]\Recovery\WindowsRE\Winre.wim,{1d92359c-cdf3-11e9-a7dd-a5793c3ed437}
path \windows\system32\winload.efi
description Windows Recovery Environment
locale en-US
inherit {bootloadersettings}
displaymessage Recovery
osdevice ramdisk=[\Device\HarddiskVolume7]\Recovery\WindowsRE\Winre.wim,{1d92359c-cdf3-11e9-a7dd-a5793c3ed437}
systemroot \windows
nx OptIn
bootmenupolicy Standard
winpe Yes
Resume from Hibernate
---------------------
identifier {1d923599-cdf3-11e9-a7dd-a5793c3ed437}
device partition=C:
path \WINDOWS\system32\winresume.efi
description Windows Resume Application
locale en-US
inherit {resumeloadersettings}
recoverysequence {1d92359b-cdf3-11e9-a7dd-a5793c3ed437}
recoveryenabled Yes
isolatedcontext Yes
allowedinmemorysettings 0x15000075
filedevice partition=C:
filepath \hiberfil.sys
bootmenupolicy Standard
debugoptionenabled No
Windows Memory Tester
---------------------
identifier {memdiag}
device partition=\Device\HarddiskVolume4
path \EFI\Microsoft\Boot\memtest.efi
description Windows Memory Diagnostic
locale en-US
inherit {globalsettings}
badmemoryaccess Yes
EMS Settings
------------
identifier {emssettings}
bootems No
Debugger Settings
-----------------
identifier {dbgsettings}
debugtype Serial
debugport 1
baudrate 115200
RAM Defects
-----------
identifier {badmemory}
Global Settings
---------------
identifier {globalsettings}
inherit {dbgsettings}
{emssettings}
{badmemory}
Boot Loader Settings
--------------------
identifier {bootloadersettings}
inherit {globalsettings}
{hypervisorsettings}
Hypervisor Settings
-------------------
identifier {hypervisorsettings}
hypervisordebugtype Serial
hypervisordebugport 1
hypervisorbaudrate 115200
Resume Loader Settings
----------------------
identifier {resumeloadersettings}
inherit {globalsettings}
Device options
--------------
identifier {1d92359c-cdf3-11e9-a7dd-a5793c3ed437}
description Windows Recovery
ramdisksdidevice partition=\Device\HarddiskVolume7
ramdisksdipath \Recovery\WindowsRE\boot.sdi
C:\WINDOWS\system32>bcdedit | find "osdevice"
osdevice partition=C:
C:\WINDOWS\system32>reagentc /info
Windows Recovery Environment (Windows RE) and system reset configuration
Information:
Windows RE status: Enabled
Windows RE location: \\?\GLOBALROOT\device\harddisk1\partition5\Recovery\WindowsRE
Boot Configuration Data (BCD) identifier: 1d92359b-cdf3-11e9-a7dd-a5793c3ed437
Recovery image location:
Recovery image index: 0
Custom image location:
Custom image index: 0
REAGENTC.EXE: Operation Successful.
C:\WINDOWS\system32>diskpart
Microsoft DiskPart version 10.0.18362.1
Copyright (C) Microsoft Corporation.
On computer: DESKTOP-BH5KH2A
DISKPART> lis dis
Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 931 GB 1024 KB *
Disk 1 Online 232 GB 3072 KB *
DISKPART> lis vol
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
Volume 0 F DVD-ROM 0 B No Media
Volume 1 D Primary Sto NTFS Partition 931 GB Healthy
Volume 2 Recovery NTFS Partition 450 MB Healthy
Volume 3 C NTFS Partition 231 GB Healthy Boot
Volume 4 NTFS Partition 501 MB Healthy
Volume 5 FAT32 Partition 100 MB Healthy System
DISKPART> sel dis 0
Disk 0 is now the selected disk.
DISKPART> det dis
Intel Raid 1 Volume
Disk ID: {53099C6E-E113-4DB6-98EF-9A8265D71BD1}
Type : RAID
Status : Online
Path : 0
Target : 1
LUN ID : 0
Location Path : PCIROOT(0)#PCI(1700)#RAID(P00T01L00)
Current Read-only State : No
Read-only : No
Boot Disk : No
Pagefile Disk : No
Hibernation File Disk : No
Crashdump Disk : No
Clustered Disk : No
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
Volume 1 D Primary Sto NTFS Partition 931 GB Healthy
DISKPART> lis par
Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Reserved 128 MB 17 KB
Partition 2 Primary 931 GB 129 MB
DISKPART> sel par 1
Partition 1 is now the selected partition.
DISKPART> det par
Partition 1
Type : e3c9e316-0b5c-4db8-817d-f92df00215ae
Hidden : Yes
Required: No
Attrib : 0000000000000000
Offset in Bytes: 17408
There is no volume associated with this partition.
DISKPART> sel par 2
Partition 2 is now the selected partition.
DISKPART> det par
Partition 2
Type : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
Hidden : No
Required: No
Attrib : 0000000000000000
Offset in Bytes: 135266304
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 1 D Primary Sto NTFS Partition 931 GB Healthy
DISKPART> sel par 3
The specified partition is not valid.
Please select a valid partition.
There is no partition selected.
DISKPART> det par
There is no partition selected.
Please select a partition and try again.
DISKPART> sel dis 1
Disk 1 is now the selected disk.
DISKPART> det dis
Samsung SSD 850 EVO 250GB
Disk ID: {D47486C3-66FC-4C71-821B-5E96ABF36090}
Type : RAID
Status : Online
Path : 1
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(1700)#RAID(P01T00L00)
Current Read-only State : No
Read-only : No
Boot Disk : Yes
Pagefile Disk : Yes
Hibernation File Disk : No
Crashdump Disk : Yes
Clustered Disk : No
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
Volume 2 Recovery NTFS Partition 450 MB Healthy
Volume 3 C NTFS Partition 231 GB Healthy Boot
Volume 4 NTFS Partition 501 MB Healthy
Volume 5 FAT32 Partition 100 MB Healthy System
DISKPART> lis par
Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Recovery 450 MB 1024 KB
Partition 2 System 100 MB 451 MB
Partition 3 Reserved 16 MB 551 MB
Partition 4 Primary 231 GB 567 MB
Partition 5 Recovery 501 MB 232 GB
DISKPART> sel par 1
Partition 1 is now the selected partition.
DISKPART> det par
Partition 1
Type : de94bba4-06d1-4d40-a16a-bfd50179d6ac
Hidden : No
Required: Yes
Attrib : 0X8000000000000001
Offset in Bytes: 1048576
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 6 Recovery NTFS Partition 450 MB Healthy Hidden
DISKPART> sel par 2
Partition 2 is now the selected partition.
DISKPART> det par
Partition 2
Type : c12a7328-f81f-11d2-ba4b-00a0c93ec93b
Hidden : Yes
Required: No
Attrib : 0X8000000000000000
Offset in Bytes: 472907776
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 5 FAT32 Partition 100 MB Healthy System
DISKPART> sel par 3
Partition 3 is now the selected partition.
DISKPART> det par
Partition 3
Type : e3c9e316-0b5c-4db8-817d-f92df00215ae
Hidden : Yes
Required: No
Attrib : 0X8000000000000000
Offset in Bytes: 577765376
There is no volume associated with this partition.
DISKPART> sel par 4
Partition 4 is now the selected partition.
DISKPART> det par
Partition 4
Type : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
Hidden : No
Required: No
Attrib : 0000000000000000
Offset in Bytes: 594542592
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 3 C NTFS Partition 231 GB Healthy Boot
DISKPART> sel par 5
Partition 5 is now the selected partition.
DISKPART> det par
Partition 5
Type : de94bba4-06d1-4d40-a16a-bfd50179d6ac
Hidden : No
Required: Yes
Attrib : 0X8000000000000001
Offset in Bytes: 249530679296
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 7 NTFS Partition 501 MB Healthy Hidden
DISKPART> sel par 6
The specified partition is not valid.
Please select a valid partition.
There is no partition selected.
DISKPART> det par
For posts from text: copy and paste > in the right lower corner click edit > delete and paste again > save changes
For ccleaner uncheck:
a) Memory dumps
b) Windows log files
It is not necessary to run ccleaner.
There were no dump files for the 8 BSOD.
Ccleaner can clean dump files so this step is to prevent deletion when the files are properly created.
The computer has no restore points and no backup image.
Create a new restore point:
Create System Restore Point in Windows 10
Create a backup image using Macrium:
Macrium Software | Your Image is Everything
Backup and Restore with Macrium Reflect
Read these links on Windows driver verifier: (do not use the tool until it is communicated in the thread)
Enable and Disable Driver Verifier in Windows 10
https://answers.microsoft.com/en-us/...3-c48669e4c983
Ok so for now I am just waiting for the HD tune to finish this scan so i can save the screenshot and start the other. Its been 40 minutes and its not even half way done yet.
It may take hours to run each the HD Tune full error scan and Sea Tools long generic.
These can be performed overnight.
After completing all of the above steps (restore point, backup image, tested drives, etc.)
1) Run bluetooth troubleshooter
2) Run power troubleshooter
3) The BIOS: Version/Date American Megatrends Inc. 1009, 7/23/2017
Upgrade the BIOS: 1009 > 1302
ROG STRIX Z270E GAMING Driver & Tools | Motherboards | ASUS USA
Code:Improved system stability. Improve system performance. Updated Intel CPU microcode. Improved DRAM compatibility. Improved DRAM compatibility. Fixed SAMSUNG M.2 device issue. Fixed SanDisk M.2 device issue. Fixed AMD SSD device issue. MEUpdateTool Intel has identified security issue that could potentially place impacted platform at risk. Use ME Update tool to update your ME. *We suggest you update ME Driver to the latest Version 11.7.0.1040 simultaneously. Please download the file and check the MD5 code first.
4) Run Samsung Magician > check to see that drivers are up to date > post image diagnostic results
SSD Tools & Software | Download | Samsung V-NAND SSD | Samsung Semiconductor Global Website
Last edited by zbook; 14 Sep 2019 at 20:52.