Computer Wont boot after power outage.

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  1. Posts : 39,971
    windows 10 professional version 1607 build 14393.969 64 bit
       #61

    See the two links for hardware ID's.
      My Computer


  2. Posts : 182
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #62

    Your talking about the ones from post #55 right?

    I am so sorry but I do not understand how this is to help me? Those posts are to help you find what the device is, I KNOW what the device is but just cant find an appropriate driver for the damn thing.

    Computer Wont boot after power outage.-image.png


    I did a google search for both of these numbers and nothing that seems like i should be using it comes up...

    Computer Wont boot after power outage.-image.png

    I am trying my best here to follow your instruction and I understand your already going out of your way to help me. I apologize for not understanding how this is to help me at all.
      My Computers


  3. Posts : 39,971
    windows 10 professional version 1607 build 14393.969 64 bit
       #63

    The links displayed:
    a) how to view hardware ID's > post an image into the thread
    b) how to download drivers from the Microsoft catalog

    (Windows often updates non-Microsoft drivers)


    Qualcomm Atheros Communications - Bluetooth - 10-20-2016 12-00-00 AM - 10.0.0.285

    http://download.windowsupdate.com/d/...ebcdcc4e06.cab
      My Computer


  4. Posts : 182
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #64

    zbook said:
    The links displayed:
    a) how to view hardware ID's > post an image into the thread
    b) how to download drivers from the Microsoft catalog

    (Windows often updates non-Microsoft drivers)


    Qualcomm Atheros Communications - Bluetooth - 10-20-2016 12-00-00 AM - 10.0.0.285

    http://download.windowsupdate.com/d/...ebcdcc4e06.cab

    Now when i click on the one in blue it does literally nothing?????


    Computer Wont boot after power outage.-image.png
      My Computers


  5. Posts : 39,971
    windows 10 professional version 1607 build 14393.969 64 bit
       #65

    If the Asus tested driver and Microsoft driver do not work consider opening a second thread in this forum (https://www.tenforums.com/drivers-hardware/) and a support ticket with the component manufacturer.
      My Computer


  6. Posts : 182
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #66

    zbook said:
    If the Asus tested driver and Microsoft driver do not work consider opening a second thread in this forum (https://www.tenforums.com/drivers-hardware/) and a support ticket with the component manufacturer.
    Ok so its not normal for me to double click that and it do nothing?

    And i guess that means that for now this thread is just on hold?

    - - - Updated - - -

    Ok I dont know how but the exclamation is gone...



    Computer Wont boot after power outage.-image.png
      My Computers


  7. Posts : 39,971
    windows 10 professional version 1607 build 14393.969 64 bit
       #67

    Great.

    I've got to run for the next hour or two.
    The drivers can be tested with windows driver verifier.
      My Computer


  8. Posts : 182
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #68

    ok thanks
      My Computers


  9. Posts : 39,971
    windows 10 professional version 1607 build 14393.969 64 bit
       #69

    Before starting windows driver verifier please make an additional restore point.
      My Computer


  10. Posts : 182
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #70

    Ok i did that.Do i need to find a time to be here for the majority of this driver verify? Or is it ok to let it run unattended for large amounts of time. If so i can run it overnight and while im at school and work, if not i am going to keep waiting until i can find time to do that.
      My Computers


 

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