Onedrive keeps asking for email after I type it correctly for ransomwa


  1. Posts : 12
    Windows 10 Home SL
       #1

    Onedrive keeps asking for email after I type it correctly for ransomwa


    After the recent Windows 10 update, Microsoft security program prompted me to set up Onedrive for ransomware protection. I click on set up, a pop up opens to enter my account e-mail. I'm entering the e-mail I'm using for my Windows account. The one that is associated with my user account on my pc.

    After I type it and continue same pop-up comes up again and empty. I hadn't used Onedrive for a long time. I had to unfreeze it. I logged in to Onedrive after unfreezing from my browser as well but the ransomware set up still doesn't work.

    How does this ransomware protection work anyway? Is it just storing important files online? Does it backup system files automatically or do I backup my personal files myself?

    Last question: Is ransomware the malware that deletes your files unless you pay the hacker money? Do these come from shady ads?

    Thanks for your time.
      My Computer


  2. Posts : 35,424
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #2

    Tip: Enable OneDrive Folder Protection - Thurrott.com
    - simply states files stored in Onedrive (i.e. on MS's servers) are protected from ransomware - i.e. the servers are no vulnerable I presume.

    Last question: Is ransomware the malware that deletes your files unless you pay the hacker money?
    What is ransomware? - Definition from WhatIs.com

    I've not seen such a prompt about OneDrive myself.
    What is it? General questions - as well as specific questions- can often be readily answered via a quick web search.
    Simple questions: What is OneDrive? Why should you use it? | Digital Citizen

    Please post a screenshot of what you are seeing.

    To post a screenshot please use the Insert image icon above your post.

    Consider these tutorials and check Onedrive is configured on your PC:
    Turn On or Off Run OneDrive at Startup in Windows 10
    Enable or Disable OneDrive Integration
    Link or Unlink OneDrive with Microsoft Account in Windows 10

    It also sounds, from your references to 'freezing', as if your PC may have other problems.
      My Computers


  3. Posts : 12
    Windows 10 Home SL
    Thread Starter
       #3

    Onedrive keeps asking for email after I type it correctly for ransomwa-1.jpgOnedrive keeps asking for email after I type it correctly for ransomwa-2.jpg

    I haven't used OneDrive to this day. I think my account was frozen because of that. I had removed it from startup too. I'll look at some tutorials you linked to see in case I need to enable something.

    edit: Thanks. I used the first link to set up OneDrive through system tray icon. Settings and Add an account. This brought up the same pop-up that wasn't working but this one worked. Later I could set up Windows Security to use OneDrive and the warning is gone.
      My Computer


  4. Posts : 35,424
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #4



    Note too there is both a traditonal desktop Onedrive and a Store app.

    And of course, you don't HAVE to use it...
      My Computers


  5. Posts : 2,078
    Windows 10 Pro
       #5

    Yep....I don't use it. I just clicked the "dismiss" link and that goes away and no more prompts.
      My Computer


 

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