Problem Navigating The Bios

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  1. Posts : 86
    Windows 10
       #1

    Problem Navigating The Bios


    I have an Aspire Aspire ES-575 running Windows 10. I recently had a crash and in trying to get it back on its feet I ran the Insyde20 Setup Utility. I eventually got it back up using system restore, but in the chaos, I discovered the bios was locked up, in that I could see all the settings, and scroll across the top menu but could not navigate to any of them.
    I tried flashing the bios to the latest version, but this didn't have any effect on my problem. My bios is set to boot off the hard drive and I would like to change that so if it locks up again, I can boot it from USB.

    Thanks for your help
      My Computer


  2. Posts : 35,508
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #2

    This is the sort of thing you might do with a desktop - but how that may be done with a laptop is perhaps another matter..
    {PROBLEM} I can't use keyboard and mouse in BIOS Solved - Windows 7 Help Forums

    You should have access to the CMOS battery, of course, although that alone may well not help.

    My guess is you'd need specific instructions related to your laptop model, which you might be able to find on ACER's site, for example.
      My Computers


  3. Posts : 86
    Windows 10
    Thread Starter
       #3

    Registry


    I believe that something got changed in the registry that caused this. I ran a "Registry Clean" from Glary Utilities which caused the computer not to boot initially.
      My Computer


  4. Posts : 1,169
    win10 home
       #4

    If you have access to Reliability History,does it give any results?
      My Computer


  5. Posts : 35,508
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #5

    What you do in Windows should normally be independent of access to your BIOS. I presume you can access your BIOS from boot- and you should be able to do that without a disk installed, for example.

    However, it seems this
    I ran the Insyde20 Setup Utility
    is intended for manufacturers.
    InsydeH2O(R) UEFI BIOS | Insyde Software
      My Computers


  6. Posts : 86
    Windows 10
    Thread Starter
       #6

    I don't know what " Reliability History" is. I thought that Windows 10 was independent of the Registry since I didn't mention the Registry Clean in my initial post. That means that running that Insyde20 Setup Utility when it was crashed caused the problem. Since this is a laptop, getting into it and resetting a jumper to clear the Bios would be a daunting task for me. At this point taking it to someone who is comfortable doing this appears to be my only option.
    Thanks to all for your input!
      My Computer


  7. Posts : 35,508
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #7

    Just FYI (I don't think it has anything to do with your problem)

    a. If you don't know what something is, use Google (e.g.)
    Problem Navigating The Bios-snap-2019-09-06-10.58.13.png

    And to access it- e.g.
    windows key + S, type 'reliab' and you should see something to click on.
      My Computers


  8. Posts : 25,070
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #8

    Brentg said:
    I believe that something got changed in the registry that caused this...

    Unlikely, when you hit F2 to enter the bios it is before the HDD has been accessed. In fact, you could remove the HDD and still be able to enter the bios.


    I have an Aspire Aspire ES-575 ... My bios is set to boot off the hard drive and I would like to change that so if it locks up again, I can boot it from USB ...

    ...I ran the Insyde20 Setup Utility ... I discovered the bios was locked up, in that I could see all the settings, and scroll across the top menu but could not navigate to any of them..

    I have an Acer Aspire One with the InsydeH20 Setup Utility, Does yours look like mine?

    Problem Navigating The Bios-insydeh20-setup-utility.jpg

    If so, then you used the left/right arrows to move across the top menu. You don't actually enter each page, rather you use the up/down arrows to move the white highlight to the item you want, in this case I have highlighted the '2. USB HDD :'. Then the F6 key will move it up the list.
      My Computers


  9. Posts : 86
    Windows 10
    Thread Starter
       #9

    Moving Around The bios


    That's just the problem. I can't move around the bios once I get in it. The up/down arrows don't work to remove the HDD password or change any setting. The boot order is the one I wish to change in case of another crash, I can boot off a USB. I am not totally inept with computers, just limited...:)

    Thanks
      My Computer


  10. Posts : 25,070
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #10

    Brentg said:
    ...The up/down arrows don't work to remove the HDD password or change any setting....
    You have an HDD password set in the bios? Are any other passwords set?
      My Computers


 

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