1. Joined : Aug 2015
    Posts : 4
    Windows 10
       07 Aug 2015 #1

    Can't Open App Store or Windows/Start Button on Windows 10


    Hey, all!
    So, I just updated to Windows 10 today, and I'm having some problems.
    1) I click on the Windows/Start button on my desktop... and nothing happens. What's up with this and how can I fix it?
    2) I can't open the App Store. It will not open from the button on the little tray on the bottom, it just flashes an outline of a window and then it closes itself. I did a little more exploring, and I somehow got to a Settings app and tried accessing the store from changing one of the default apps on the Default Apps tab. It threw up an error message at me, saying something about how the process was illegal because a registry key was marked or something. WTF?
    I have Avast! and Malwarebytes installed, and as I've been exploring around, I've seen that anti-virus programs have been the cause of a number of problems. Is there any way I can stop the problems without wiping out my protection?
    Thanks for your help, if you can give it!
      My System SpecsSystem Spec


  2. Joined : May 2015
    Central IL
    Posts : 3,076
    EL Capitan
       07 Aug 2015 #2

    It will do that if updates are being downloaded and installed. There are still some bugs that Microsoft is fixing as fast as they can.
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 4
    Windows 10
       07 Aug 2015 #3

    So, update - the app store works now, after I restarted, but the start button still does nothing when I click it.
    Extra update - tried downloading an app, but it is doing nothing but flashing a window outline, then nothing.
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Posts : 4
    Windows 10
       08 Aug 2015 #4

    Latest updates - I uninstalled Avast and rebooted, which did nothing. I also went to msconfig and changed Selective Startup to Normal, to no avail. Anybody have any ideas?
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 4
    Windows 10
       19 Aug 2015 #5

    All righty, so latest update (can I please get some help here?): Just ran the latest Windows update, which fixed nothing in regards to this. I've stumbled upon the possibility that I might need to make a new user profile because my current one may be corrupted. So, I've tried to do that through the Settings, but when I click the button to add a new user account or log in to my Microsoft account, nothing happens. HELP ME.
      My System SpecsSystem Spec


  6. Joined : Aug 2015
    Posts : 169
    windows 10
       19 Aug 2015 #6

    katieg said: View Post
    All righty, so latest update (can I please get some help here?): Just ran the latest Windows update, which fixed nothing in regards to this. I've stumbled upon the possibility that I might need to make a new user profile because my current one may be corrupted. So, I've tried to do that through the Settings, but when I click the button to add a new user account or log in to my Microsoft account, nothing happens. HELP ME.
    Hi

    Windows 10 comes complete with Windows Defender Real Time Anti Virus Protection and a Windows Firewall.

    If you Install another Anti Virus, Windows Defender Turns itself OFF.

    I also made the mistake of Installing Avast (Which I've been using for years) and it seemed to cause so many problems, including installing 'Google Chrome' which I didn't want.

    And while I uninstalled all the Files for Avast, getting rid of Google Chrome, was an even bigger problem.

    So in the end I found it quicker and better to do a Clean Install, which doesn't leave any broken files behind.

    To Switch on Windows Defender, which 'May' have Switched itself OFF when you put Avast ON.

    Settings>Update and Security>Windows Defender>Real Time Protection>Click: The Slider, to Turn Windows Defender ON.
      My System SpecsSystem Spec


 


Similar Threads
Thread Forum
Windows 10 won't let me open the start button, or anything else.
I have limited use of someone else's computer to request this help, because my laptop is completely useless since upgrading to Windows 10. The start button does nothing when I click on it. I can't even shut down! & Chrome takes about 5 minutes to...
General Support
Solved No install button in Windows 10 store
I've installed windows 10 a few days ago but when I go to the store app. there is no install button showing. I've tried the wsreset.exe as some people have suggested on other sites but nothing has changed. Has anybody else come across this problem...
Software and Apps
No Install button on Windows Store
Hi all, So I've just upgraded to Windows 10 and I can't seem to install any apps from the store, there is no Install button? I click on an app(facebook for example), the facebook app page loads but no Install button appears. Also the blue loading...
Software and Apps
Windows store installation button greyed out
Hello When I updated my ASUS Tranformer Book from Windows 8.1 to Windows 10 Home, I wanted to install certain apps. Some of them didn't work at first because of an error. Then I decided to try to install Minecraft: Windows 10 Edition, but the...
Software and Apps
Solved Windows Store Won't Open
When I click on the Windows Store tile, it wont open. When I hover over the task bar it appears to be open but when I click on it nothing happens. Has anyone else experienced this issue within W10?
Software and Apps
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:18.
Find Us
Twitter Facebook Google+



Windows 10 Forums