Taskbar will not work Solved

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  1. Posts : 5
    MS Windows10
       #1

    Taskbar will not work


    Good morning from Peterborough ON Canada

    On Sunday night my computer did a major windows update. I had been given notice about 10 day ago that it was going to do it automatically but I kept postponing it to a more convenient time. Finally it did it on its own and installed what I am assuming but cannot verify that it was the 1903 update that everyone has been describing on this forum.

    Now my problem. My Taskbar will not restore and all of my shortcuts there on have disappeared. The round blue thinking icon is rotating when I hover my mouse over it like it is loading but never does. I have access to the task manager and have restarted windows explorer numerous times over the past 2 days but and my desktop disappears then restores but there is no change on the taskbar.

    Here is what I can see on my taskbar at the moment. The Start menu icon and the taskview icon right beside it on the far left...blank space where my programs and apps shortcuts use to be(now blank space)..at the far right my time/date info and next to it the notifications balloon. When i hover my mouse over the bar the spinning blue orb appears. Other than these 4 there is nothing. On my desktop are all of my program/apps shortcuts and a number of folders that I have on there but I cannot open any of them.

    All of this started on Sunday night/ Monday morning after the update. I cannot even get to the restore option or any of the control panel options to try and fix. In the past whenever the taskbar has given me problems I have used the restart windows explorer trick from the task manager and it has always worked. This time it has not

    I have spoken to my computer guy here locally and his advise is to "back up everything and reload windows" um..there has to be a resolution. I least would hope there is. I have researched on the internet and found and tried a couple of solutions including make sure the taskbar is not auto hiding(its not) and the restart explorer from the task manager which i have tried on numerous occasions

    I hope that I have been specific enough to warrant replies and theories. I am pretty much stumped at the moment. I cannot give you any information regarding my desktop specs other than it is a dell desktop that is about 3 years old running windows 10. I beIieve its has 8gb of RAM frankly it has not given me very much trouble at all up until now and I have not really looked. I cant give you any other info than that because I cannot get to anything to check. Other than the task manager I cannot access much of anything.

    I use this computer for a server of sorts for a local network that shares files, an internet connection and a printer scanner. The network shares located on this desktop are visible and accessible from other workstations so somethings are working.

    Sorry for being such a pain on my first post on the forum but help...

    Any help/ advise/ questions would be appreciated

    Thank you in advance

    Don Archer
      My ComputerSystem Spec

  2. dalchina's Avatar
    Posts : 19,865
    Win 10 Pro (1903)
       #2

    Hi, welcome to tenforums.

    Have you simply tried restarting?

    You say you can launch the task manager (e.g. CTRL + SHIFT + ESC)

    First do that, then File, Run, winver
    A window should then give you current Windows build - post that.

    Now try from task manager:
    File, Run, explorer.exe

    Check if C:\Windows.old exists.

    At the desktop, does Win key + X respond?

    If you have upgraded to build 1903, you should be able to 'Go back to the previous build' - if necessary by using a boot disk.
    However, you can (normally) get to the relevant menu starting from e.g. the power button bottom right on the log on screen, then SHIFT + left click restart and the following prompt sequence and restart.

    Via that means, you can also get to Safe Mode.
    Does that work?

    Also please confirm you have full backups of personal data.
    Do you use disk imaging routinely as we so often recommend?
    Restore points are irrelevant where an upgrade is concerned.
      My ComputersSystem Spec

  3. FreeBooter's Avatar
    Posts : 1,866
    Windows 10 Pro 64-bit
       #3

    Open the Command Prompt by typing cmd.exe into Start Menu, right-click on Cmd.exe, and open it as an administrator.

    Execute following commands one at a time:


    Code:
    Sfc   /Scannow
    
    DISM /Online /Cleanup-Image /RestoreHealth
      My ComputerSystem Spec

  4. dalchina's Avatar
    Posts : 19,865
    Win 10 Pro (1903)
       #4

    @FreeBooter- don't think the start menu/task bar is working... maybe via Win key + x if that responds, hence my question.
      My ComputersSystem Spec


  5. Posts : 5
    MS Windows10
    Thread Starter
       #5

    dalchina


    Thanks of the post

    step 1 winver= windows 10 ver 1903 OSbuild 18362.295

    - - - Updated - - -

    OK here goes step 2

    typed explore.exe into the box get message
    "Cannot find 'explore.exe' make sure you have typed it correctly and try again"

    I have rebooted and restarted numerous times over past 2 days and I even tried switching user accounts as suggested..no good

    Thanks

    Don
      My ComputerSystem Spec

  6. Wynona's Avatar
    Posts : 23,554
    Windows 10 Skip Ahead Preview Build 18312
       #6

    darch581 said: View Post
    Thanks of the post

    step 1 winver= windows 10 ver 1903 OSbuild 18362.295

    - - - Updated - - -

    OK here goes step 2

    typed explore.exe into the box get message
    "Cannot find 'explore.exe' make sure you have typed it correctly and try again"

    I have rebooted and restarted numerous times over past 2 days and I even tried switching user accounts as suggested..no good

    Thanks

    Don
    You should have typed explorer.exe instead of explore.exe.
      My ComputerSystem Spec



  7. Posts : 5
    MS Windows10
    Thread Starter
       #7

    dalchina


    step 3
    I typed in
    C:\windows old and nothing happens the task manager looks like it is frozen I cannot get to the file/run menu any longer nor can I "x" out of it.

    I have backups of all of my personal data I do a full backup on the first of the month a differential backup on Sunday and a incremental backup MON-fri. On Saturday I clear the differential and the incrementals. My applications and apps will be another issue
      My ComputerSystem Spec

  8. dalchina's Avatar
    Posts : 19,865
    Win 10 Pro (1903)
       #8

    I have backups of all of my personal data


    As Wynona said, then you should see an explorer window.
    Using that, check you have Windows.old
    You should have, as it seems you've just upgraded to 1903.

    Think: if you typed C:\Windows.old in the run box from task manager, you're trying to execute that- run it- which is meaningless.
      My ComputersSystem Spec


  9. Posts : 5
    MS Windows10
    Thread Starter
       #9

    had to reboot.

    lost the ability to type into the task manager although the stats are changing after the C:\windows.old command

    going to be a few

    Don

    - - - Updated - - -

    OK

    I typed explorer.exe after 90 seconds a File explorer windows appeared but it is 'not responding

    - - - Updated - - -

    need to take a break and get some errands run



    Don
      My ComputerSystem Spec

  10. dalchina's Avatar
    Posts : 19,865
    Win 10 Pro (1903)
       #10

    Ok try to get to Safe Mode as per my post above..
    Boot into Safe Mode on Windows 10
    Option 1
      My ComputersSystem Spec


 
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