random multiple problems in my Dell laptop


  1. reble
    Posts : 238
    win 10 Pro 64bit
       New #1

    random multiple problems in my Dell laptop


    This is on a Dell Inspiron 15-3541 laptop OS Wim 10 Home 32bit. I still have the random buzz in the sound that effects the video play back and live streaming.

    Also I am having a problem with my USB ports. If I turn on the laptop 1st then the USB flash drives and the D: HDD in an external USB case. None of the USB flash drives or the D: HDD will respond. But if I turn on the USB flash drives and/or the D: HDD drive 1st, then power the laptop secondly . Everything is fine, flash drives and the HDD are working. What gives? do I need to get a new laptop?



    Steve
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  3. hsehestedt
    Posts : 4,187
    Windows 11 Pro, 22H2
       New #2

    Steve, I'm not sure about the buzzing noise, but I'm curious to know something about the USB issue. I have the exact same symptom on an HP laptop. My laptop has two USB-C connectors with thunderbolt and a USB-A USB 3 connector. The problem, in my case, affects only the USB-C ports.

    I've found that if I unplug a drive from the laptop, wait a few seconds, and then plug it in again, the laptop will see it then. Also, if I go into device manager and scan for new hardware, the laptop will then detect the drive(s).

    In your case, does doing either of those 2 things cause the drive to be recognized?
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  4. zbook
    Posts : 41,462
    windows 10 professional version 1607 build 14393.969 64 bit
       New #3

    Had you considered changing 32x to 64x?
    Dell has tested drivers for Widows 7 32x, Windows 7 64x, and Windows 10 64x.
    Dell has not tested drivers for Windows 10 32x.
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  6. reble
    Posts : 238
    win 10 Pro 64bit
    Thread Starter
       New #4

    To zbook. I was running win 10 32bit. I went to 64bit to try out a game called "Postalredx" because the game won't run on 32bit. Compaired to the original Postal 2 STP and the new, rebuilt Postal 2 STP. Postalredx stinks in the graphics and movement dept's. I went back to 32bit because this laptop doesn't have the recourses to handle 64bit. This laptop has 4 gig's of memory and JUST 1 memory slot.

    zbook said:
    Had you considered changing 32x to 64x?
    Dell has tested drivers for Widows 7 32x, Windows 7 64x, and Windows 10 64x.
    Dell has not tested drivers for Windows 10 32x.
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  7. zbook
    Posts : 41,462
    windows 10 professional version 1607 build 14393.969 64 bit
       New #5

    Run the Dell hardware diagnostics full tests > post images of the results into the thread
    If there are any problems posting images please use share links (one drive, drop box, or google drive)

    http://www.dell.com/support/article/...codes-?lang=en

    https://www.dell.com/support/article...ows-10?lang=en


    Open device manager > click view > click show hidden devices > manually expand all rows > look for any row displaying a yellow triangle with black exclamation mark or unknown device > post images into the thred
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