ShutDown Freezes After Updating KIS


  1. Posts : 13
    Windows 10 Pro 64 Bit
       #1

    ShutDown Freezes After Updating KIS


    Hello.

    After updating to the latest version of Kaspersky Internet Security and Zemana AntiMalwarre, when I try to shutdown the PC it freezes at "Stopping Services" white type against a blue background.

    Any suggestions as to how to solve this will be most appreciated.

    Thank you again.
      My ComputerSystem Spec

  2. bro67's Avatar
    Posts : 7,328
    Mac OS Mojave
       #2

    Dump both.
      My ComputersSystem Spec

  3. FreeBooter's Avatar
    Posts : 1,863
    Windows 10 Pro 64-bit
       #3

    It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.
      My ComputerSystem Spec


  4. Posts : 13
    Windows 10 Pro 64 Bit
    Thread Starter
       #4

    Thank you both for your very helpful responses.

    I don't believe that Zemana AntiMalware is incompatible with KIS, but please correct me if I a wrong. I thought that ZAM, similar to, but different from, say, HitMan Pro, is a second opinion malware scanner.

    Thank you again
      My ComputerSystem Spec

  5.   My ComputersSystem Spec


 

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