Desktop shortcut icons showing up as blank document icons?

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  1. caitikitty's Avatar
    Posts : 1
    Windows 10.0.17763
       #1

    Desktop shortcut icons showing up as blank document icons?


    Hi! I just got a new laptop the other day, and for some reason all of my app shortcut icons have changed to a plain white document icon.

    See below:
    Desktop shortcut icons showing up as blank document icons?-annotation-2019-08-18-173930.png

    Why did this happen and more importantly, how do I fix it? For convenience and aesthetic purposes.

    iTunes is the only shortcut icon that stayed normal.

    Also, even the iTunes has a white border around it, as did the other icons before they changed to the blank document icon. Is there any way I can fix this, as well?

    For example: I've seen other laptops with iTunes installed that have just a round iTunes logo with a transparent background, and no white border. And I hate how the white borders look!
      My Computer

  2. Berton's Avatar
    Posts : 10,758
    Win10 Pro Versions 2004 and 2009/20H2, Win10 Pro IP_Dev, Win10 Home 1909
       #2

    You can right-click an icon [just a shortcut to a program] and see if Change icon will work. Most times when a generic icon is seen it means the 'path' to the program's .exe/executable file has been lost or corrupted. Right-click that icon and check the file location, sometimes programs have to be reinstalled to get things right. Sometimes one can locate the executable for that program and right-click, choose Send to and Desktop as a shortcut.
      My Computers

  3. Compumind's Avatar
    Posts : 2,758
    Windows 10 Pro x64, Various Linux Builds, Networking, Storage, Cybersecurity Specialty.
       #3
      My Computer

  4. FreeBooter's Avatar
    Posts : 4,030
    Windows 10 Pro 64-bit
       #4

    Repair Blank Shourtcut Icons by executing following commands:


    Code:
    Reg Delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\User Choice" /f
    
    Del /F /Q /A %LOCALAPPDATA%\IconCache.db 
    
    Del /F /Q /A %LOCALAPPDATA%\Microsoft\Windows\Explorer\*.db 
    
    Del /F /Q /A "%UserProfile%\Local Settings\Application Data\IconCache.db"
    Reboot your computer.
      My Computer

  5. Compumind's Avatar
    Posts : 2,758
    Windows 10 Pro x64, Various Linux Builds, Networking, Storage, Cybersecurity Specialty.
       #5

    FreeBooter said:
    Repair Blank Shourtcut Icons by executing following commands:


    Code:
    Reg Delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\User Choice" /f
    
    Del /F /Q /A %LOCALAPPDATA%\IconCache.db 
    
    Del /F /Q /A %LOCALAPPDATA%\Microsoft\Windows\Explorer\*.db 
    
    Del /F /Q /A "%UserProfile%\Local Settings\Application Data\IconCache.db"
    Reboot your computer.
    Nice. Would DISM do the same?
      My Computer

  6. FreeBooter's Avatar
    Posts : 4,030
    Windows 10 Pro 64-bit
       #6

    Compumind said:
    Nice. Would DISM do the same?
    Use DISM to fix Windows component store corruption when a sfc /scannow command is unable to repair component store corruption. OP problem nothing to do with component store corruption as the shortcut is not a system file.
      My Computer

  7. Compumind's Avatar
    Posts : 2,758
    Windows 10 Pro x64, Various Linux Builds, Networking, Storage, Cybersecurity Specialty.
       #7

    FreeBooter said:
    Use DISM to fix Windows component store corruption when a sfc /scannow command is unable to repair component store corruption. OP problem nothing to do with component store corruption as the shortcut is not a system file.
    That's what I was thinking until you came along with that idea. Couldn't hurt, anyway. Thanks.
      My Computer

  8. pepanee's Avatar
    Posts : 1,462
    Windows 10 Professional
       #8

    Very easy to fix. Follow option number 1:

    Rebuild Icon Cache in Windows 10
      My Computer

  9. Compumind's Avatar
    Posts : 2,758
    Windows 10 Pro x64, Various Linux Builds, Networking, Storage, Cybersecurity Specialty.
       #9

    Even better!
      My Computer


  10. Posts : 253
    Windows 10 Home
       #10

    Hi catikitty. I started a thread today about the same kind of issue. Only apps placed on the desktop as shortcuts have the icons goes blank issue. Not a problem if they are pinned to taskbar. Wasn't related to the icon cache as I tried to rebuild it and still same issue on both a desktop and laptop. Unfortunately I don't know the reason for this issue. Good luck.
      My Computer


 
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