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#1
Black screen when booting after logo
Hi to all, my laptop is not booting on first attempt. This happens around 3-4 months ago. It only has a black screen after the manufacturer logo and the rotating loading circles. No keyboard, no mouse, its totally unresponsive. What I do is I hit the power button to force shutdown then power on again then my laptop boots normally.
I have done many things to try to solve this but the methods aren't working. Here are the steps that I tried:
1. Check components on BIOS (such as display, cpu, motherboard, memory, etc.) All are normal.
2. Check windows update.
3. Update nvidia and intel graphics driver still no luck
4. Uninstall nvidia graphics driver, no luck
5. Install windows 10 but keep files and apps (I follow this Repair Install Windows 10 with an In-place Upgrade ) still no luck.
I'm here because I can't think of anything to solve this. Please help me on this. Below are the details of my device.
HP Pavilion 14-V241TX
Windows 10 Pro
64 bit
Memory 12 GB DDR3
Intel Core i5-5200 CPU @ 2.20 GHz
.