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  1.    07 Aug 2015 #21
    Join Date : Aug 2015
    Posts : 41
    Windows 8 Pro, Windows 10 Pro
    Thread Starter

    Quote Originally Posted by Bazz View Post
    Should be on the main tab, look for Boot Devices
    I just did the Hard Drive Check and did both the Quick Check and Extensive Check, both results were Smart Check: Passed while Short DST: Failed.. both times
      My ComputerSystem Spec
  2.    07 Aug 2015 #22
    Join Date : Aug 2015
    Posts : 441
    Windows 10

    Quote Originally Posted by Bralle9 View Post
    I just did the Hard Drive Check and did both the Quick Check and Extensive Check, both results were Smart Check: Passed while Short DST: Failed.. both times
    Is your Hard Drive Listed? like here First Drive.

    Click image for larger version. 

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      My ComputerSystem Spec
  3.    07 Aug 2015 #23
    Join Date : Feb 2015
    Posts : 197
    Windows 10 Pro

    Since you did make an image I would try making a win 10 dvd and try to upgrade again . Or do a clean install but not format the drive.
      My ComputerSystem Spec
  4.    07 Aug 2015 #24
    Join Date : Aug 2015
    Posts : 101
    windows 10 pro

    Its looking like clean installing w10 from a bootable USB ( I assume your upgraded w10 is activated) . obviously you will need another machine to create the bootable USB from a w10 iso . I'm sorry you've lost your work and hopefully I'm wrong about having to reinstall . you can use a bootable USB creator tool , I like Rufus( free) myself . check in your bios for uefi settings and ensure legacy isn't selected , also make sure the boot order is correctly set to boot from external device first .

    Good luck
      My ComputerSystem Spec
  5.    07 Aug 2015 #25
    Join Date : Jul 2015
    Posts : 354
    Widows 10/Linux

    Quote Originally Posted by Bazz View Post
    Hi

    If you have lots of files on there you need boot from a Linux CD and get them off before you reinstall.

    Regards
    Exactly what I'd do. Don't forget he may have to contend with any UEFI restrictions imposed by the BIOS. He may have to disable UEFI in the BIOS for it to recognize a USB device if he's using one to recover any files.
      My ComputerSystem Spec
  6.    07 Aug 2015 #26
    Join Date : Aug 2015
    Posts : 41
    Windows 8 Pro, Windows 10 Pro
    Thread Starter

    Quote Originally Posted by Bazz View Post
    Is your Hard Drive Listed? like here First Drive.


    Click image for larger version. 

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    My startup menu does not look like that, Id attach a picture but I dont know how since I am using my phone to do this
      My ComputerSystem Spec
  7.    07 Aug 2015 #27
    Join Date : Aug 2015
    Posts : 41
    Windows 8 Pro, Windows 10 Pro
    Thread Starter

    Quote Originally Posted by Slugger View Post
    Since you did make an image I would try making a win 10 dvd and try to upgrade again . Or do a clean install but not format the drive.
    Sorry, my laptop does not have a DVD disk inserter, no discs can be inserted, if you mean that I should make a booted version .iso and then place it in the flashdrive then maybe my laptop will respond
      My ComputerSystem Spec
  8.    07 Aug 2015 #28
    Join Date : Aug 2015
    Posts : 441
    Windows 10

    Quote Originally Posted by Bralle9 View Post
    My startup menu does not look like that, Id attach a picture but I dont know how since I am using my phone to do this
    If you have another pc use that get me a pic of your Bios. It should look something like that they are all similar.
      My ComputerSystem Spec
  9.    07 Aug 2015 #29
    Join Date : Aug 2015
    Posts : 441
    Windows 10

    Quote Originally Posted by Bralle9 View Post
    Sorry, my laptop does not have a DVD disk inserter, no discs can be inserted, if you mean that I should make a booted version .iso and then place it in the flashdrive then maybe my laptop will respond
    Well it's up to you but if your Drive is not listed in the bios it's a waste of time.
      My ComputerSystem Spec
  10.    07 Aug 2015 #30
    Join Date : Aug 2015
    Posts : 41
    Windows 8 Pro, Windows 10 Pro
    Thread Starter

    Quote Originally Posted by Bazz View Post
    If you have another pc use that get me a pic of your Bios. It should look something like that they are all similar.
    This is how my startup menu looks like Click image for larger version. 

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      My ComputerSystem Spec

 
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