New
#1
Black screen on startup (1903)
This issue has started to happen recently (this week).
When I start my computer, the display turned on and off repeatedly. This goes on for a few times.
After that, it leaves me with a black screen, the "Black Screen of Death".
I was able to Ctrl+Shift+Win+B, but the drivers wouldn't start.
I initially thought the display drivers are at fault, but these logs from Event Viewer proves otherwise:
Fault bucket , type 0
Event Name: WindowsBlackScreenDiagnosticsV1
Response: Not available
Cab Id: 0
Problem signature:
P1: NoVidPnPresent
P2: Unknown
P3: BlackBits
P4: Hotkey
P5: 10.0.18362.145
P6:
P7:
P8:
P9:
P10:
Attached files:
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_NoVidPnPresent_3d6f594f7aeb39c238f7aeecd06af904c91d7f6_00000000_86fb24c1-3116-4c36-8938-22fba784b559
Analysis symbol:
Rechecking for solution: 0
Report Id: 86fb24c1-3116-4c36-8938-22fba784b559
Report Status: 4100
Hashed bucket:
Cab Guid: 0
Fault bucket 1672982101641456655, type 5
Event Name: WindowsBlackScreenDiagnosticsV1
Response: Not available
Cab Id: 0
Problem signature:
P1: NoVidPnPresent
P2: Unknown
P3: BlackBits
P4: Hotkey
P5: 10.0.18362.145
P6:
P7:
P8:
P9:
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1F5E.tmp.WERInternalMetadata.xml
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_NoVidPnPresent_3d6f594f7aeb39c238f7aeecd06af904c91d7f6_00000000_86fb24c1-3116-4c36-8938-22fba784b559
Analysis symbol:
Rechecking for solution: 0
Report Id: 86fb24c1-3116-4c36-8938-22fba784b559
Report Status: 2147487744
Hashed bucket: f3503f290d782a511737a05b8becec0f
Cab Guid: 0
I have an installation ISO on the ready to reset Windows if any potential solutions fail.