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  1.    06 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 14
    Windows 10

    touch screen scrolling


    I upgraded to Win. 10 8/3. Everything seemed to work fine for 2 days. Then yesterday, the 5th, I could no longer scroll sites up or down by touching and moving my fingers up or down. The other touch functions still work, like going to links or sites, the 'click here' (touch here) options, close,etc. I can even scroll by touching the scroll bar and moving it up or down or right or left. My fingers don't scroll anymore unless they move the bar. And I just noticed areas on the sites don't get bigger or smaller with just fingers touching them and moving them farther apart either. But I don't know if that's supposed to happen. It did with Win 8. Does anyone know how to fix this? Thanks, Mike
      My ComputerSystem Spec
  2.    06 Aug 2015 #2
    Join Date : Jul 2015
    California
    Posts : 203
    Kernel 4.x.x

    You need to provide more information.

    What kind of computer are you using? A laptop, a tablet, a 3-in-one?

    What model is the computer?

    Whats the manufacturer of the touch-screen?


    What browser are you having problems with?

    Does touch-scrolling still work in explorer?
      My ComputersSystem Spec
  3.    06 Aug 2015 #3
    Join Date : Jan 2014
    Carencro, LA 70520
    Posts : 8,254
    Mint 18.2

    There was a big update on 8/05/15 one of those could be the problem.
      My ComputerSystem Spec
  4.    07 Aug 2015 #4
    Join Date : Aug 2015
    Posts : 2
    Windows 10

    I've got the same problem. It seems, that Windows thinks that I'm just using a mouse. I can still use the Touch Screen, but every tap on it is like a left mouse-click. I'm not able to scroll down by swiping over the screen, scrolling just works when I use the right scrollbar.

    I think that there is a problem in the device manager. It looks like there is something missing under the Human Interface Devices. There must be something like "HID-compliant touch screen", but my system doesn't have this device installed.

    If someones touch screen working without any restrictions: Can you please tell me if you've got this device listed in the device-manager?

    Thank you very much.

    FYI: I still have the latest updates installed.
      My ComputerSystem Spec
  5.    07 Aug 2015 #5
    Join Date : Aug 2015
    Posts : 14
    Windows 10
    Thread Starter

    Third time I tried typing this. I gave most info. when registering. Here: Lenovo laptop, ideapad S510p Touch. Google
    chrome mostly, but same problem on Microsoft Edge (MS's Win.10 version of Int. Ex.) As far as I know the updates are automatic and I see none I don't have. But maybe. I'm sure this program'll have some bugs. Yes, in Device Mgr. there is: 'Human Interface Devices' and the only category underneath that is 'HID-compliant wireless radio controls'.
      My ComputerSystem Spec
  6.    07 Aug 2015 #6
    Join Date : Aug 2015
    Posts : 1
    Windows 10

    I have the exact same problem as the OP.

    I just installed win10 yesterday and didn't get a chance to play with it much, so I don't know for sure if it worked yesterday (I feel it did), but I now cannot scroll using the touch screen. Everything else on the touch screen works, except for scrolling. It does not work in any app, browsers, or folders.

    Interestingly, when I was signing up for the forums I opened the system properties to refresh my memory on the computer stats and I saw that under the category "Pen and Touch:" it says "No Pen or Touch Input is available for This Display"

    Appreciate any input.
      My ComputerSystem Spec
  7.    07 Aug 2015 #7
    Join Date : Aug 2015
    Posts : 1
    Windows 10

    I had the same problem, and finally found the solution. The problem lies in the wrong driver being associated with the touchscreen. Had to do a lot of searching, but finally found the fix. Follow the instructions at this link EXACTLY, and you will be scrolling happily again by swiping your touchscreen:

    Win10Update

    Quote Originally Posted by mcss1985 View Post
    I have the exact same problem as the OP.

    I just installed win10 yesterday and didn't get a chance to play with it much, so I don't know for sure if it worked yesterday (I feel it did), but I now cannot scroll using the touch screen. Everything else on the touch screen works, except for scrolling. It does not work in any app, browsers, or folders.

    Interestingly, when I was signing up for the forums I opened the system properties to refresh my memory on the computer stats and I saw that under the category "Pen and Touch:" it says "No Pen or Touch Input is available for This Display"

    Appreciate any input.
      My ComputerSystem Spec
  8.    08 Aug 2015 #8
    Join Date : Aug 2015
    Posts : 2
    Windows 10

    Thank you very much for your solution! It worked for me!
      My ComputerSystem Spec
  9.    08 Aug 2015 #9
    Join Date : Aug 2015
    CT Shoreline
    Posts : 1
    Windows 10 home

    Thanks! Worked for me as well.

    Paul
      My ComputerSystem Spec
  10.    08 Aug 2015 #10
    Join Date : Aug 2015
    Posts : 14
    Windows 10
    Thread Starter

    Thank You Thank You Thank You


    A BIG THANK YOU, RYEZEN
    That worked fine for me. At first, just after doing that, the scrolling worked fine. But opening new tabs, closing tabs, changing tabs,etc. didn't seem to work. So I rebooted and now everything works properly. Thanks again, Pops1
    Quote Originally Posted by Ryezen View Post
    I had the same problem, and finally found the solution. The problem lies in the wrong driver being associated with the touchscreen. Had to do a lot of searching, but finally found the fix. Follow the instructions at this link EXACTLY, and you will be scrolling happily again by swiping your touchscreen:

    Win10Update
      My ComputerSystem Spec

 
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