Start menu stops working even more often after upgrading to 1903


  1. Topshooter
    Posts : 4
    Windows 10
       New #1

    Start menu stops working even more often after upgrading to 1903


    Hi,

    Before upgrading to Windows 1903 the start menu sporadically stopped working. I would click on Start and got presented with unclickable blank icons. The only way to restore normality was to restart Windows Explorer. This happened maybe once or twice a week. After upgrading to 1903 I had hoped that this would be fixed, but it now happens almost every time my computer wakes up from sleep. Any idea what could be happening and what I should be checking? sfc /scannow reports no errors.

    Thanks,
    Gerry.
      My Computer
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  3. dalchina
    Posts : 43,009
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    Hi, suggests an effect of some installed program hooked in to file explorer. Try a sequence of elimination.

    a. clean boot
    b. Shellexview (free) - allows you to disable a good number of shell extensions (but not all). Do not disable any MS ones (the program hides these).

    Then you can check what happens with a new user, created for test purposes.
    If the same thing happens, you either have a general windows problem, or something is common to both profiles - e.g. programs installed for all users), or it is Windows corruption.
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  4. Topshooter
    Posts : 4
    Windows 10
    Thread Starter
       New #3

    Hi Dalchina, thanks for the suggestions, sounds like a good plan. It is not a show stopper and as soon as I have a bit of time over I will do as you suggest. Maybe, as my computer is getting a little long in the tooth, I may look to a new box.
    Thanks again,
    Gerry.
      My Computer
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  6. dalchina
    Posts : 43,009
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #4

    You're welcome.

    If not 3rd party program, and it occurs with a new user too, normally I would say try an in-place upgrade repair which keeps all progs and data and most settings. But you say this happened in your previous build and 1903 - so not relevant.
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  7. EdKiefer
    Posts : 208
    Win 10
       New #5

    If you have issues with the start menu in 1903 you can also restart the "StartMenuExperienceHost.exe" process, it may help clear the problem up.
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  8. Topshooter
    Posts : 4
    Windows 10
    Thread Starter
       New #6

    Ed, thanks for the reply.
    I turn my computer off each evening, so I would assume this gets started at least once per day. Anyway, it is not really a big deal as there are lots of other things I have to put up with, and restarting Windows Explorer is easy. I just wondered if others also had this issue.
    Cheers,
    Gerry.
      My Computer
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  9. dalchina
    Posts : 43,009
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #7

    Note that if file explorer crashes- or maybe is crashed (not sure if that happens in your case) some links in Settings get lost.
      My Computers
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  10. pietcorus2
    Posts : 1,961
    Windows 10 Pro x64
       New #8

    Very happy with Open Shell ( latest version ) , never problems and its just a perfect start menu for 1903............!!
      My Computer
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