Help! Windows 10 black screen with cursor after log in


  1. Posts : 1
    32 bits
       #1

    Help! Windows 10 black screen with cursor after log in


    Hi everyone,

    Iíve never had this before but an hour ago i started up my pc and after log in my pc screen goes black and you only see a white cursor. Iíve tried some online methods like ctrl alt del and do the explorer trick and restart but that doesnít work for me. So someone please help me. what can i do about this?

    What i have is: windows 10, nvidea geforce gtx 780 on a asus vg278HE screen. Maximus VI formula from asus.

    Many thanks!

    Marc
    Last edited by Marc Eckhardt; 25 Jun 2019 at 12:44.
      My Computer

  2. Caledon Ken's Avatar
    Posts : 24,423
    Windows 10 Pro x64 Version 2004
       #2

    Hi Marc. Welcome to TenForums @Marc Eckhardt.

    Do you have a system image you can restore from?

    Sounds like video driver was updated and did not go successfully. I would shut off all automated driver updates. More on that later.

    Before doing any of the steps below have you ever changed password on device. I ask as sometimes when people boot to safe mode it rejects their password as it is looking for an older password. Don't want to add to frustration.



    Get back to your login in screen. Click the power icon in lower right, hold the shift key down and click restart. This will start the Advance Startup Options.

    Boot to Advanced Startup Options in Windows 10

    Follow the tutorial to boot in safe mode with networking. (Troubleshoot > Advance Options > Startup Settings)

    In safe Mode run DDU. If you have another computer you can download and sneaker net to this device)

    Official Display Driver Uninstaller DDU Download

    Use DDU to completely remove all traces of Nvidia.

    Once removed boot back to normal mode and install your nvidia driver. Go with an older one, say a month ago.

    There are some nvidia Hot Fixes out. Not sure any apply to your circumstances. You might review.

    Support Home Page | NVIDIA


    Ken
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 04:45.
Find Us




Windows 10 Forums