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  1.    06 Aug 2015 #1
    Join Date : Jul 2015
    Posts : 43
    W7

    Anyone know how to fix Event ID 7031?


    The only constant errors I get when I reboot are these four, that all share the same ID of 7031.

    The Contact Data_Session2 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

    The Sync Host_Session2 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

    The User Data Access_Session2 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

    The User Data Storage_Session2 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

    Is there anyway to fix these, or better just leaving them be?
      My ComputerSystem Spec
  2.    11 Aug 2015 #2
    Join Date : Jul 2015
    Posts : 107
    Windows 10 Pro x64

    I also get these as well as one from VMware. Most people think they get generated when you start Windows. In fact, they are generated when you shutdown or restart Windows. To see this start Windows and wait about 5 minutes. Restart Windows and look at the time stamp on the event error message. It is the time when you shutdown not when you just restarted.

    It seems that these services after being terminated by the shutdown want to start up again in the time specified. Of course they can't because they are shutting down. The problem is most likely with the service not the shutdown procedure.

    As the errors are generated at shutdown I wouldn't worry about them. If they were generated at startup then I would have an issue with them. Some folks have disabled the services involved via their Registry entries as they don't show up when you run services.msc. I'd advise not to do this.

    So in a nutshell, it is a bug but nothing I would worry about.
      My ComputerSystem Spec
  3.    12 Aug 2015 #3
    Join Date : Jul 2015
    Posts : 107
    Windows 10 Pro x64

    For those interested I added my findings over at Microsoft Community. Find it here : Event 7031 System Control Manager - Microsoft Community
      My ComputerSystem Spec
  4.    13 Aug 2015 #4
    Join Date : Aug 2015
    Posts : 7
    Windows 10

    Yeah ive been having this exact set of errors on each shutdown event. doesnt seem to happen at startup or restart for me
      My ComputerSystem Spec
  5.    25 Aug 2015 #5
    Join Date : Oct 2014
    Oklahoma City
    Posts : 268
    Windows 10 1703 Build 15063

    Quote Originally Posted by Karizma View Post
    The only constant errors I get when I reboot are these four, that all share the same ID of 7031.

    The Contact Data_Session2 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

    The Sync Host_Session2 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

    The User Data Access_Session2 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

    The User Data Storage_Session2 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

    Is there anyway to fix these, or better just leaving them be?
    I am having this exact same thing at startup each morning......wish MS would fix it. If anyone finds a solution in the meantime, please post - thanks.
      My ComputerSystem Spec
  6.    07 Sep 2015 #6
    Join Date : Aug 2015
    Posts : 313
    Windows 10 Home 64 Bit

    I have this error too I hope it get fixed
      My ComputerSystem Spec
  7.    07 Sep 2015 #7
    Join Date : Sep 2015
    Posts : 1
    Windows 10 Pro 64bit

    me too clean install


    Hi all

    a fix would be nice
    I turned one off "User data Access" in the reg "startup to 4 from 2" to see what would
    die, it broke the accounts in the mail app could not see the accounts
    or add one. reset the reg entry back to 2 and the app works again
    accounts returned

    Event ID 7031 Date 9/7/2015 1:53:55 PM
    The Contact Data_Session1 service terminated unexpectedly
    The Sync Host_Session1 service terminated unexpectedly
    The User Data Storage_Session1 service terminated unexpectedly
    The User Data Access_Session1 service terminated unexpectedly
      My ComputerSystem Spec
  8.    27 Nov 2015 #8
    Join Date : Oct 2014
    Posts : 197
    Windows 10 x64

    Task Manager, tab [Services]

    With me UserDataSvc status is stopped


    Question: should it not be started ??

    I am unsure about it, so I didn't try it...

    What IF.. I were to start it (what effects?)

    Would that solve the Event log errors?

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      My ComputerSystem Spec
  9.    16 Jan 2016 #9
    Join Date : Jan 2016
    Posts : 3
    Windows 10 Pro

    These 4 errors have plagued users for too long. Microsoft has been unresponsive to requests for resolution or they give an ineffective response as if this was a user error of some sort. I have spent quite some time tracking down a fix but since this is purely a Microsoft code issue so there is no true fix until Microsoft give us a patch update that address it. However, I found a relationship to these errors and a workaround to stop them from occurring. What I found is that these errors are to tied to OneSyncSvc. You will not find this in your services list but you will see it running in Task Manager. It is related to OneDrive. Disabling or uninstalling OneDrive will not resolve the errors but disabling OneSyncSvc will. For the first time ever, I now have an error event free system. Disabling OneSyncSvc has a few drawbacks but only if you use OneDrive or MS products that depend on this service to synchronize mail, contacts, calendar, and various other user data. If this is no issue for you proceed as follows.

    Open Task Manager / Services tab
    Right click on OneSyncSvc and select Stop
    Open Command Prompt as administrator
    Type the following at the prompt and then push enter. sc config "OneSyncSvc" start= disabled

    These errors will no longer be generated by the broken feature in Windows that Microsoft has yet to fix.

    I hope this helps.
      My ComputerSystem Spec
  10.    17 Jan 2016 #10
    Join Date : Jan 2016
    Posts : 3
    Windows 10 Pro

    Event ID 7031 Related to UnistackSvcGroup Services


    I had previously posted a workaround "fix" to the issue of 4 event errors regard Contact Data, Sync Host, User Data Access, and User Data Storage. Through numerous other posts I had learned that these are related to OneDrive and that making the OneSyncSvc disabled would stop the errors. This one service actually only stopped the Sync Host error. As it turns out the entire UnistackSvcGroup of services are responsible for the errors. Disabling all of these services will kill all of the errors. Unfortunately, for those users that use MS products that depend on these services I mentioned in my previous post, disabling the following services will be a problem for you. I do not use MS messaging, email, contacts, calendar or storage products so this is not an issue for me. I disabled OneSyncSvc through Command Prompt but found that not all of the other services in the UnistackSvcGroup can be disable this way because MS has embedded their tentacles too deeply into various applications. Even if these applications have been disabled, uninstalled, or not configured for use, the services of UnistackSvcGroup are still in play. Cutting these ties in regedit is the only way to workaround the errors issues. All my errors are now gone. The following is what I did to "fix" it. This can be undone anytime in regedit simply by changing the value data back to the number it was originally. I must tell you running regedit is a risk, especially you are deleting something, but in this case I only modified a registry entry. Proceed with caution.
    Run regedit
    Expand HKEY_LOCAL_MACHINE / SYSTEM / CurrentControlSet / Services menus
    Scroll down the list under Services in the left pane to find the following services
    MessagingService
    OneSyncSvc
    PimIndexMaintenanceSvc
    UnistoreSvc
    UserDataSvc
    Click once on the service to highlight it and show its content in the right window pane
    Double click the name Start in the left pane
    Change the Value data to 4 and then click OK in the window that pops up.
    Do this for each of the services above
    note: All of these services have multiple services with the same name followed by a string of several number and letters. Only change the Start value data in the services identified above, not the other ones with all the numbers and letters.
    Close regedit and restart your computer

    I had 2 warning events that were logged in the event viewer when I looked, after the system booted back up. However, those warnings have not since been logged again, after several reboots now. The 4 errors in question are now gone and my system is error and warning free for the first time since I loaded Windows 10.
      My ComputerSystem Spec

 
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