PC crashing randomly (No BSOD)


  1. Spuuse
    Posts : 3
    Win 10
       New #1

    PC crashing randomly (No BSOD)


    Hi,

    So my PC have been crashing many times a day lately.
    When this crash happens my screens just go black and sound disappears, but pc still runs. (Fans keeps spinning) and I have to turn pc off from PSU.
    And again crashes are random. It happens while I'm gaming, browising web, youtube etc.
    Sometimes I can go hours without crashes and sometimes multiple crashes in a hour.

    Things I have done/noticed:

    -Re-installed Windows
    -Updated all drivers and bios
    -Tried to run with only one stick of RAM
    -Run memtest with 0 errors
    -No overclocks
    -No errors in Event viewer except Kerner power which is probably because I have to cut the power from PSU.
    -No overheating (atleast not CPU or GPU)
    -Nothing have been changed in my setup
    -Replugged every component and checked for visible damage.
    -System is 2 years old

    I'm pretty experienced with computers but now I don't have any idea what is going on.

    Thanks in advance!
    PC crashing randomly (No BSOD) Attached Files
      My Computer
    Quote Quote

  3. dalchina
    Posts : 42,992
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    many times a day lately
    Hi, is this since any particular event/upgrade/ update?
    Which build of Windows are you running? If 1903, did you upgrade manually using an iso?

    Does your PC still crash in Safe Mode?
    Have you run a disk check - e.g.
    HD Tune (free) - Health and Error scan tabs?

    Anything helpful in Reliability History?

    sound disappears, but pc still runs
    - with no sound you couldn't check if Cortana still responds to 'Hey Cortana...', alas.

    Updated all drivers
    How did you do that? Device Manager? Hopefully not a driver updater tool.

    Ideally you would be able to run this.. if your PC stays up for long enough:
    Enable and Disable Driver Verifier in Windows 10
      My Computers
    Quote Quote

  4. Spuuse
    Posts : 3
    Win 10
    Thread Starter
       New #3

    Hi! Thanks for quick reply.
    Nothing was changed in my system and drivers was updated manually from Nvidia, AMD etc.
    I haven't tried safe mode but I will try that tomorrow.
    I will run those tests and come back with the results.
      My Computer
    Quote Quote

  6. joeandmarg0
    Posts : 1,594
    win10 home
       New #4

    Type in dxdiag in your search box and see if it gives you any info.This checks your DirectX.
    What did your Reliability History show?
      My Computer
    Quote Quote

  7. Spuuse
    Posts : 3
    Win 10
    Thread Starter
       New #5

    Dxdiag is attached to the main post and in reliability history just shows that "Windows was not properly shut down"
    I also ran HD Tune and no errors there and Driver verifier has been on 24 hours. Haven't been using pc so no crashes.
      My Computer
    Quote Quote

  8. dalchina
    Posts : 42,992
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #6

    Are you still running the same build as when your PC was not crashing?

    Suggest it's worth checking your PSU for glitches. This would, however, require proper monitoring kit if there is only an erratic glitch, the only other conceptual approach being substitution.
      My Computers
    Quote Quote

 

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