Win10 1903: Opening lid only displays "black" screen Solved

  1.    #1

    Win10 1903: Opening lid only displays "black" screen


    Since updating to 1903 almost two weeks ago ... when opening the lid of my HP laptop it frequently is only displaying a "near-black" screen - similar to not "waking up" from sleep mode. This happens at least 80% of the time but not always. Pressing any key or combination of keys does not help. So I eventually give up and restart - which always fixes the problem.

    I have checked my sleep settings and they're unchanged - "do nothing" is selected for "when I close the lid" for when on battery or plugged-in. I normally select "sleep" when leaving my PC.

    Has anyone else had this problem - and is there a fix (other than restarting my PC)? Thx, Rob
      My ComputerSystem Spec

  2. bro67's Avatar
    Posts : 6,495
    Mac OS High Sierra 10.14.3 Beta (18D21c)
       #2

    It is a GPU problem with your Laptop mot able to properly run 1903. Right now your only choice is to roll back to 1803 or 1809.
      My ComputerSystem Spec

  3. thomaseg1's Avatar
    Posts : 1,303
    Windows 10 Professional (x64) Version 1903
       #3

    Hp might have some Updated drivers (might being a big word).
    Other then that bro67 is right.
    What's the make and model?
      My ComputersSystem Spec

  4.    #4

    thomaseg1 said: View Post
    Hp might have some Updated drivers (might being a big word).
    Other then that bro67 is right.
    What's the make and model?
    HP Pavilion 15-ab173cl Touchscreen Laptop

    - - - Updated - - -

    thomaseg1 said: View Post
    Hp might have some Updated drivers (might being a big word).
    Other then that bro67 is right.
    What's the make and model?
    Thanks for that tip!! I have updated the graphics driver and rebooted - all good now - we'll see how it goes for the next few days when opening the lid.
      My ComputerSystem Spec

  5. thomaseg1's Avatar
    Posts : 1,303
    Windows 10 Professional (x64) Version 1903
       #5

    Cheers!!
      My ComputersSystem Spec

  6. thomaseg1's Avatar
    Posts : 1,303
    Windows 10 Professional (x64) Version 1903
       #6

    Mark this solved so others can look it up easier.
      My ComputersSystem Spec


  7.    #7

    It's now been over 24hrs since the graphics driver was updated and so far the problem has not recurred! Now marking it solved.
      My ComputerSystem Spec

  8.    #8

    So this problem has been marked as solved. S'good.

    But the core problem is still open.
    That core problem is "something breaks every time MS releases a new version/update that no one needs, no one wants, and no one cares".

    Mark that problem "not solved".
      My ComputerSystem Spec


 

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