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#1
Saving GIF images...
Hello, this issue may have been discussed, but I didn't find the thread...
I received a GIF image from a known source in Outlook, that opened up in IE11. Trying to save the GIF in Outlook by specifying location, results in this error message in the event viewer and Outlook shutdown/crashes:
Opening the GIF in IE11, or MS Paint works, but trying to save image results in the same as with Outlook, including application crash. The event ID, faulty module name, exception code, faulty process ID, etc., are the same for all of the applications.Faulting application name: OUTLOOK.EXE, version: 15.0.5125.1000, time stamp: 0x5c7e4912
Faulting module name: explorerframe.dll, version: 10.0.17763.1, time stamp: 0x4d895e00
Exception code: 0xc0000005
Fault offset: 0x00000000000025e0
Faulting process id: 0x22b8
Faulting application start time: 0x01d50a51399b6f17
Faulting application path: C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXE Faulting module path: C:\WINDOWS\system32\explorerframe.dll
Faulting package full name:
Faulting package-relative application ID:
Neither of the security protections on my system show any issues.
This maybe very well be known issue, but I am stump about saving GIF images and how to go about it. Any advise would be appreciated... TIA