1.    06 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 369
    Windows 10 Pro

    Search Box and Cortana Keep Crashing quietly


    This is a clean install of Windows 10 Pro x64.
    Search box on the taskbar does not work. Clicking on the Search box makes it change color, but it is not possible to type anything into the box.
    Opening Start Menu before clicking on the Search box sometimes helps. In 1 case out of 10 Search box suddenly starts working. But it only happens when Start Menu is open. When Start Menu is closed, Search box is unresponsive.
    Trying to click on the Search box in such cases generates a barrage of entries in Event Viewer:


    • In Application log, lots of errors like this


    Event 1000, Application Error

    Faulting application name: SearchUI.exe, version: 10.0.10240.16401, time stamp: 0x55b1a665
    Faulting module name: Windows.UI.Xaml.dll, version: 10.0.10240.16397, time stamp: 0x55af16e7
    Exception code: 0xc000027b
    Fault offset: 0x0000000000483497
    Faulting process id: 0xbf4
    Faulting application start time: 0x01d0d004a4be9a50
    Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
    Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll
    Report Id: f7b162bc-bd59-4e47-af93-f7f1b462efc1
    Faulting package full name: Microsoft.Windows.Cortana_1.4.8.176_neutral_neutral_cw5n1h2txyewy
    Faulting package-relative application ID: CortanaUI

    Event 5973, Apps

    Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.


    • In System Log, one error like this


    Event 10010, Distributed COM

    The server CortanaUI.AppXd4tad4d57t4wtdbnnmb8v2xtzym8c1n8.mca did not register with DCOM within the required timeout.

    So, any ideas what could possibly be wrong here?
    Last edited by AndreyT; 06 Aug 2015 at 02:39.
      My ComputerSystem Spec
  2.    08 Aug 2015 #2
    Join Date : Aug 2015
    Posts : 1
    Win 10 Pro

    I made an account specifically to say I'm having the same problem. I also posted on the MS community forums, but haven't had a response.
      My ComputerSystem Spec
  3.    13 Aug 2015 #3
    Join Date : Jul 2015
    Posts : 13
    Windows 10 Pro 64bit

    +1
    Same here.
      My ComputerSystem Spec
  4.    13 Aug 2015 #4
    Join Date : Aug 2015
    Posts : 1
    Windows 10

    Same here - weird thing is that Cortana / Search works in a brand new local profile, but when I login to my domain account it doesn't. As a side note, my original domain profile did not survive the Win10 upgrade and I had to copy my old profile on top of it. So, I'm guessing there is something I accidentally over wrote or corrupted. I'm probably going to have to do some digging to find out what it was.
      My ComputerSystem Spec
  5.    13 Aug 2015 #5
    Join Date : Jul 2015
    Posts : 13
    Windows 10 Pro 64bit

    Tried every trick in the book, and I mean EVERY trick. Ended up doing a clean install to resolve.
      My ComputerSystem Spec
  6.    12 Sep 2015 #6
    Join Date : Sep 2015
    Posts : 2
    Windows 7, 10

    Quote Originally Posted by Claymore View Post
    Tried every trick in the book, and I mean EVERY trick. Ended up doing a clean install to resolve.
    I have a clean install of Windows 10 Enterprise on two identical laptops for use with a company and both laptops started experiencing this type of issue after being used for an hour or so. The start button won't come up, Edge open and quickly closes and the search box cannot be used. So far haven't found a solution.
      My ComputerSystem Spec
  7.    09 Nov 2015 #7
    Join Date : Oct 2014
    Posts : 64
    Windows 10 Enterprise x64 (Insider)

    Interestingly, Start may be apparently working just fine, yet you still can accrue these errors every time it's clicked. That's the case here. Reports accumulate here, but I don't think they yield any clues:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive
    Search Box and Cortana Keep Crashing quietly Attached Files
    Last edited by rseiler; 09 Nov 2015 at 17:14.
      My ComputerSystem Spec
  8.    01 Dec 2015 #8
    Join Date : Sep 2015
    Posts : 2
    Windows 7, 10

    Quote Originally Posted by andrew3 View Post
    I have a clean install of Windows 10 Enterprise on two identical laptops for use with a company and both laptops started experiencing this type of issue after being used for an hour or so. The start button won't come up, Edge open and quickly closes and the search box cannot be used. So far haven't found a solution.
    I ended up installing Windows 10 clean again and this time not applying any Group Policies to it. So far, it has been working fine. It seems some Group Policy was causing an issue.
      My ComputerSystem Spec
  9.    02 Dec 2015 #9
    Join Date : Aug 2015
    Posts : 369
    Windows 10 Pro
    Thread Starter

    My later installs of Windows 10 don't seem to exhibit this problem anymore.

    However, a few days ago one of my clean installs of Windows 10 Pro x64 (version 1511) developed a problem with Photos app. Every time I tried to open Photos app, it would briefly flash its window and then close instantly. For each such attempt the Event Log would contain an entry, stating that a crash has occured in 'Windows.UI.Xaml.dll'. I just noticed that this is the same DLL module that crashed in this case as well.

    Trying to fix the issue with Photos I ran the standard sequence of DISM calls, supplying it with install source. It reported that it fixed something. I rebooted the machine. Immediately after reboot Photos would still crash in exactly the same way. But about 5 minutes later Photos suddenly started to work properly. And it has been working fine ever since.
    Last edited by AndreyT; 02 Dec 2015 at 04:25.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
"We're getting search ready" error - Windows/Cortana Search
Hi guys, I have been using Windows 10 build 10240 for a while and I have a big problem regarding search. When I try to search for something from the search box in the Taskbar, I get this message. It is unable to find many of the files and...
General Support
Solved I don't have the option to make cortana a search box
So I just installed Windows 10 a day ago, and all I have to say is wow, Microsoft did great. I'm blown away by it's speed/ease of use! Anyways, when I click on Cortana, the only options that I have are to show or hide the Cortana icon, I don't have...
Software and Apps
Search Bar Greyed Out and Cortana Broken
I created a video explaining my issue: https://www.youtube.com/watch?v=uAWmJa-JKp0 In addition, Cortana doesn't work at all.
General Support
2 in one. No Ethernet and How to make Cortana search Google?
I have no Ethernet what so ever... I updated everything I could including the Ethernet from ASUS. I get limited connection.
General Support
Cortana/Search non working
My Cortana/Search feature does not work at all. i click it and it just kinda highlights it and i cannot type into it. i rely on this quite a bit any ideas?
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 17:14.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums