Un-clickable Window on Desktop during full screen


  1. Posts : 3
    Windows 10
       #1

    Un-clickable Window on Desktop during full screen


    Hi everyone

    I have a strange issue with my Windows 10 system.

    System details;
    Windows 10 Pro, 10.0.17763 build 17763
    i7-4790@3.6Mhz
    16Gb ram,
    Intel HD 4600 graphics

    Essentially what happens is that when I maximise an application, the top section of the app (about an inch from the top) becomes a bit of a whitewash (as in the app doesn't draw properly) and then I can't click in that space.

    For me to resolve the issue, I have to Alt-Space, Restore (to take the application out of maximise state) and then I can click in the space again.

    It doesn't happen with all applications at the same time. For example, Chrome could be the application playing up, yet when I use another portable app like Keepass, it works fine.

    I've tried different allow GPU options, made sure the drivers are up to date (use the Intel Driver & Support assistant).

    I was wondering if anyone else has come across this problem and was able to solve it.

    Of the three screenshots, there's one with a black band which shows the application not drawing properly, one where the app draws fine after I hit Alt-Space, Restore.

    Cheers

    - - - Updated - - -

    I found a thread on the Microsoft answers forum 'Windows 10, multi monitor, maximized window blank/empty space on top of screen.

    And I found this, which I am trying now;
    Right click desktop, go to Intel HD Graphics settings. Select Display and then choose the option Scale Full Screen. Make sure the option Override Application Settings has the checkbox marked.

    I have multiple monitors, one digital and one analog. DVI / VGA.
    Attached Thumbnails Attached Thumbnails Un-clickable Window on Desktop during full screen-chrome_wvkyr3ak2q.png   Un-clickable Window on Desktop during full screen-chrome_a0cwpclcas.png  
      My Computer


  2. Posts : 3
    Windows 10
    Thread Starter
       #2

    Hi all,

    The issue has come back after testing the 'Scale full screen'. The problem still occurs.

    Any other suggestions for troubleshooting steps that anyone may have would be greatly appreciated.
      My Computer


  3. Posts : 1
    Windows 10
       #3

    Hi, did you resolve this? I have the same issue. Many thanks
      My Computer


  4. Posts : 16,956
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #4

    Personally, I'd start by going to the computer maker's support site to get another copy of the display driver then I'd install it.

    Denis
      My Computer


 

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