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#1
cannot create new folder on desktop
When I right click on the desktop screen and click new folder my screen blanks out then comes back, but am unable to create a new folder. Whats going on here? Thanks for any help. K
cannot create new folder on desktop
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New #2
Hi kelsej. Welcome to the TenForums @kelsej
Might be a video driver. Have you updated?
What version / build are you on. Right click Start, left click Run, type winver, click okay.
To a command prompt(admin) or Powershell(admin) (right click Start, one will be in list) please run
sfc /scannow
and see if it reports any errors.
If you double click desktop in File Explorer can you add folder? Might be an easy work around.
Ken
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New #3
Ken, I ran the sfc scan and nothing came back as bad. Windows version is 1809. Yesterday I went back 10 days for a recovery date. Still, when I right click and move the cursor to the New section, the hard drive runs faster and nothing happens.
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New #4
Can you create in File Explorer?
When is the last time you update video drivers? and what drivers are you using. Some update on their own, I hate that.
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New #5
Does it do the same in safemode? Also worth trying in File Explorer as Caledon Ken says :)
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New #6
This is what I believe is happening. File Explorer is crashing when it tries to read a certain item from the Right Click > New context menu.
Can you try this real quick if possible. Open any folder, for example:
C:\Users
C:\Windows
Now minimize that window, Right Click on the Desktop > New.
After the screen flickers, does that minimized window disappear?
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New #7
Also, can you follow the steps here and confirm that you have:
{D969A300-E7FF-11d0-A93B-00A0C90F2719}
correctly in your Registry?
https://www.askvg.com/how-to-restore...-context-menu/
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New #8
still working on it. None of the suggestions have fixed the problem yet. I can make a new folder in windows explorer, just not on the desktop.
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New #9
Lets see if this is somehow a profile issue or the Windows installation.
Would you create another User account, local, and test.
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New #10
Have you tried the same thing in safemode?
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