New
#1
Inaccurate assesment of hard drive space.
I have been unable to reload Windows 10 because my memory, according to the message, indicates, I don't have enough storage. When I access "Storage"- it reveals my hard drive in nearly full. However, it shows approximately 79 gigs remaining out of 500 gigs. It has been stuck on this number, even though I removed over 300 gigs of photos and files... I have deleted almost everything but it still shows I have the same amount data. I have done the YouTube thing and the "Help" guys are good...but when I try to follow their procedures to fix the problem....it stops and says...you don't have enough memory.I have deleted everything - files pictures - I don't have 400 gigs of anything....where is all this data....it doesn't add up when I break down the various programs....this was a Windows 8 Computer initially....changed to windows 10..