Unable to update Windows/ Reset or refresh PC  


  1. Posts : 2
    Windows 10
       #1

    Unable to update Windows/ Reset or refresh PC


    Error 0x800706ba



    2019-04 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4493441) - Error 0x800706ba



    Hello, I've run into a problem where I'm unable to update windows or reset/refresh my PC.

    Every time I try to reset/refresh my PC, it fails and undo changes when the PC restarts.



    Here are the things that I have already tried to do to remedy the problem but failed



    1) Run Windows Troubleshooter

    2) Run SFC scan (fails at 20ish % during verification)

    3) Run DISM tool (Remote Procedure call failed)

    4) Reset Windows Update Component (access is denied when renaming software distribution & Catroot2 folder)

    5) Trying to reset/refresh PC

    6) Restarting DHCP client in task explorer
      My Computer


  2. Posts : 4,870
    Windows 11 Pro 64-bit
       #2

    Can you please try the script to reset the Windows Update Agent resolving issues with Windows Update.

    Script Reset Windows Update Agent
      My Computer


  3. Posts : 2
    Windows 10
    Thread Starter
       #3

    FreeBooter said:
    Can you please try the script to reset the Windows Update Agent resolving issues with Windows Update.

    Script Reset Windows Update Agent
    I've used the tool to Reset the Windows Update Component, the error still shows up when trying to update
      My Computer


  4. Posts : 4,870
    Windows 11 Pro 64-bit
       #4

    Repair install Windows 10 without losing your personal files and installed programs.

    How to Do a Repair Install of Windows 10 with an In-place Upgrade
      My Computer


  5. Posts : 1,345
    Windows 10 Pro 64-bit
       #5

    Have you tried FreeBooter’s recommendation in post #4?
    Repair Install Windows 10 with an In-place Upgrade | Tutorials

    According to https://support.microsoft.com/en-us/...cle-fact-sheet
    --- Windows 10, version 1709 reached end-of-service yesterday April 9, 2019.
    --- That’s an FYI as it’s only 1 day out-of-service but I would get an up-to-date Windows 10 version.

    Looking at all of the issues you mention, you might have a temporary profile.
    Check Fix You’ve been signed in with a temporary profile in Windows 10.
    Fix You've been signed in with a temporary profile in Windows 10 | Tutorials to see if that’s a possibility.

    Even if that isn’t the issue, save your data immediately.
    Note which applications you need in case a clean install becomes a necessary or at least a reasonable solution.
    Do you have a system image backup?
    --- If you do, consider using it.
      My Computer


 

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