Windows Explorer crashes and screen flickers after reboot


  1. Posts : 1
    Windows 10
       #1

    Windows Explorer crashes and screen flickers after reboot


    In our VDI we have the following problem with our Windows 10 Image:

    Sometimes after a reboot and after the Login the screens starts flickering between black and blue.
    In the Event log there are the following error Messages every second:

    The shell stopped unexpectedly and explorer.exe was restarted.

    You can find the error dump that was generated in the Attachements.

    After a reboot of the virtual machine, the Problem is gone. It only appears about 1 in a 100 times.

    Maybe someone can analyse the error dump and give me a clue what it could be.

    Thank you
    Robin Rapp
    Windows Explorer crashes and screen flickers after reboot Attached Files
      My Computer


  2. Posts : 1,680
    X
       #2

    I used to have problems with explorer, too, especially with Windows XP and 7.

    The problem often turned out to be caused by third-party shell extensions.

    The fix: Find the offending shell extension and disable it.
    How: Use the freeware Shell Ex View. Find the non-Microsoft extensions and, one-by-one, disable them.

    As for reading your error dump ... I don't know anyone anywhere who ever looked at one, or who knew how or why. Sorry.
      My Computer


 

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