Windows 10: Windows 10 uninstall

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  1. Posts : 91
    64-bit 10240 10 Pro
       05 Aug 2015 #41

    Peggy said: View Post
    I have both and neither will work when I opened it in safe mode
    Did Dell proved you with any DVD's?
      My ComputerSystem Spec

  2. Posts : 91
    64-bit 10240 10 Pro
       05 Aug 2015 #42

    Looking at the OP it appears that you had it installed and then removed it. If so you can download a Windows 10 ISO and perform a clean install which will activate, that is if you want to.
      My ComputerSystem Spec

  3.    05 Aug 2015 #43

    Gary I dont remember having any but will look
      My ComputerSystem Spec

  4.    05 Aug 2015 #44

    I have to go to work, will check back here to see if anyone has something that might help with this. I really do appreciate all of your efforts and for being patient. Hope y'all have a good evening/day :)
      My ComputerSystem Spec

  5.    05 Aug 2015 #45

    ty Gary but no. I would like to get it back to Win7 I was having a lot of issues with 10 that is why I removed it, not knowing that it would be this much trouble or costly, but I do thank you for the help :)
      My ComputerSystem Spec

  6.    07 Aug 2015 #46

    okI've now been able to get the laptop to open to recovery tools, I tried the restore option but it said no restore points and it is limited capacity so that didn't work, but the other options listed are the command prompt, have no clue as to what to put in there:P Anyone have some ideas for me? would love to be able to fix this with someone else's help on here first if possible before taking it to a repair shop.
      My ComputerSystem Spec

  7.    07 Aug 2015 #47

    Hi Peggy, can you possibly take a photo of the "recovery tools" screen you are seeing and post it to give us a clue.

    Click image for larger version. 

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      My ComputerSystem Spec

  8.    07 Aug 2015 #48

    Click image for larger version. 

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    this is the screen Torqy :) I tried the repair, no go, tried the restore, no go, only option left is command prompt
      My ComputerSystem Spec

  9.    07 Aug 2015 #49

    hope you can recognize it :P
      My ComputerSystem Spec

  10.    07 Aug 2015 #50

    So we've reached here
    Click image for larger version. 

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    What does yours say here exactly?
    Click image for larger version. 

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    I don't profess to be an expert, somebody with more knowledge may step in.
      My ComputerSystem Spec

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