On Start-Up Error < 0xc0000142 > Un-Able to Start correctly, Close App

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  1. Dasha's Avatar
    Posts : 71
    Windows 10 Home (x64) Version 1809 (build 17763.253) Dell Inc. Inspiron 3670
       #1

    On Start-Up Error < 0xc0000142 > Un-Able to Start correctly, Close App


    G/Morning I have this Error and I have searched' but they are all old threads and they all seem to refer to other issues that cause the same Error except this one -- it is a discontinued thread:
    "The application was unable to start correctly (0xc0000142). Click OK to close the application.
    Each time I log out at night and shut down my computer after a day's worth of it being on, I get the following message above.
    I use the Western Digital External Hard Drive to back up my photos instead of having to store it on my computer hard drive"

    I have a 1 TB W D Password connected but this Error only started as best I can recall after a clean Re-install which did not go so good the W D Password was connected in December 2018 Thanks for any helpin Advance Dasha
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 15,060
    Windows 10 Pro x64 Build 1809
       #2

    Hi Dasha.

    Before we get to error you mentioned that you back your photos up to an external drive so they are not on your computer hard drive. Do you keep a copy on another drive? If not all your photos are at risk of being lost. Not sure why you don't store a first copy on your internal drive but you have your reasons. Everything digital has to be on two sources as any one source can die.

    As to your error if you look in event viewer do you get more details ?

    This procedure outlined in Brink's tutorial can help you isolate the App, then you can explore ways to correct.

    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts

    You mentioned your clean install did not go well. I would run this command at a Command Prompt (admin)

    sfc /scannow

    Just to check Windows. Your error is likely due to WD software, I recall way back someone else had this issue.


    Ken
    Last edited by Caledon Ken; 24 Mar 2019 at 09:29.
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  3. Dasha's Avatar
    Posts : 71
    Windows 10 Home (x64) Version 1809 (build 17763.253) Dell Inc. Inspiron 3670
    Thread Starter
       #3

    Hi Ken Thanks Mate I will Check all you say and reply later
    I have all my Photos in Google Drive
    I have My Music in Google Drive, One-drive and West Dig Passport
    I hate to think but I have already Lost Photos there is only about 2% I did not have Google Dr OneDrive Syncing??

    Hard lessons are Hard Learnt Iwill Return Tanks Ken Regards Dasha
      My ComputerSystem Spec


  4. Posts : 26,108
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    Error codes and messages can be ambiguous.

    0xc0000142: {DLL Initialization Failed} Initialization of the dynamic link library %hs failed. The process is terminating abnormally.

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /restorehealth
    4) chkdsk /scan
    5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
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  5. Dasha's Avatar
    Posts : 71
    Windows 10 Home (x64) Version 1809 (build 17763.253) Dell Inc. Inspiron 3670
    Thread Starter
       #5

    Hi Ken and Zbook; Ken I could not understand what the Brinks article is' it's way over my head??
    So I have the Windows Event Viewer ScreenClips should you want them > 995 ERRORS and Warnings since 19th Feb 2019 --> 24th March
    and also the sfc /scannow result (using Administrator Powershell "Nothing Found")
    Results Of Comm Prompt as Administrator (sfc /scannow) nothing found
    Microsoft Windows [Version 10.0.17763.379]
    (c) 2018 Microsoft Corporation. All rights reserved.
    C:\Windows\system32>dism /online /cleanup-image /restorehealth
    Deployment Image Servicing and Management tool
    Version: 10.0.17763.1
    Image Version: 10.0.17763.379

    [==========================100.0%==========================]

    The restore operation completed successfully.
    The operation completed successfully.
    C:\Windows\system32>chkdsk /scan
    The type of the file system is NTFS.
    Volume label is OS.
    Stage 1: Examining basic file system structure ...
    299520 file records processed.
    File verification completed.
    10118 large file records processed.
    0 bad file records processed.
    Stage 2: Examining file name linkage ...
    20369 reparse records processed.
    402668 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.
    20369 reparse records processed.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    51575 data files processed.
    CHKDSK is verifying Usn Journal...
    33646384 USN bytes processed.
    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.
    960144383 KB total disk space.
    100404352 KB in 236752 files.
    162524 KB in 51576 indexes.
    0 KB in bad sectors.
    434683 KB in use by the system.
    65536 KB occupied by the log file.
    859142824 KB available on disk.
    4096 bytes in each allocation unit.
    240036095 total allocation units on disk.
    214785706 allocation units available on disk.
    C:\Windows\system32>
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  6. Posts : 26,108
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    The scannow result wasn't with the copy and paste results.

    What was meant by nothing found?

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt
    4) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    5) look on the desktop for the new file > zip >post a share link into the thread using one drive, drop box, or google drive

    6) Find a flash drive that you can format ( > or = 8 GB)
    7) Create a bootable Windows 10 iso

    Download Windows 10 ISO File | Tutorials
    Download Windows 10

    Perform an in place upgrade repair:
    Repair Install Windows 10 with an In-place Upgrade | Tutorials
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  7. Caledon Ken's Avatar
    Posts : 15,060
    Windows 10 Pro x64 Build 1809
       #7

    My error Dasha. Sorry i posted wrong link. I usually double check.

    Anyway have a look at the link now, I'm sure you will be able to follow and Identify the app.

    In terms of event viewer, no thanks don't want your 995 items, just the one with your error.

    Note the time you boot, since this happens at startup and find that event.

    Thanks
      My ComputerSystem Spec

  8. Dasha's Avatar
    Posts : 71
    Windows 10 Home (x64) Version 1809 (build 17763.253) Dell Inc. Inspiron 3670
    Thread Starter
       #8

    G/Morning' Zbook & Ken" 3) findstr /c:"[SR]" Failed in Command Prompt But I dowloaded the CBS Log's 24th & 25th I cannot get OneDrive to supply a Link its greyed out
    In Google uploaded the24th and the 25th of 03 Ialso noticed that it said Repaired??' But I cannot locate them is there somwher I can personel message the







    "3) findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt"
    Was to be Scanned if so nothing happened ? So I found how to open CBS manually its attached
    Microsoft Windows [Version 10.0.17763.379]
    (c) 2018 Microsoft Corporation. All rights reserved.
    C:\Windows\system32>sfc /scannow
    Beginning system scan. This process will take some time.
    Beginning verification phase of system scan.
    Verification 100% complete.
    Windows Resource Protection did not find any integrity violations. (Nothing Found)
    C:\Windows\system32>findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt
    C:\Windows\system32>

    -----3) findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt3) findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt3) findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt3) findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt






    Last edited by Dasha; 24 Mar 2019 at 20:14.
      My ComputerSystem Spec

  9. Caledon Ken's Avatar
    Posts : 15,060
    Windows 10 Pro x64 Build 1809
       #9

    Did you find the event in the event viewer when you booted.

    We need the app name that is failing.

    Open event viewer.

    Expand the Windows Logs Section by clicking chevron.

    Click image for larger version. 

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    Then click the show hide icon along top.

    Then pick a log, in this example I picked System. This error is likely in System or Application log.

    Click image for larger version. 

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ID:	228486

    In the Action window click Filter log
    Click image for larger version. 

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ID:	228488

    In filter window that opens place a check mark in The Error box and click "OK".

    Click image for larger version. 

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ID:	228489

    This should boil log and you should be able to pick out this error. Open it, screen shot and post please.

    You will have to remove filter. In Action window there is option to clear filters.

    If error not in System log check application log and other logs if necessary.

    Thanks
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  10. Dasha's Avatar
    Posts : 71
    Windows 10 Home (x64) Version 1809 (build 17763.253) Dell Inc. Inspiron 3670
    Thread Starter
       #10

    Event Viewer XMLS


    Thanks Ken it took me nearly 4 hour's to get this data one hour just locating the ACTION Column' I am definitely finding this way outta my Depth Ken
    Here are the screen shots of after Booting at 10.32 today' I have sent the XML's of System and Applications the other choices show nothing? I will Post XML's first - Applications has shown only one positive (1) Error I don't understand what it means Mate" but I'am glad that you will Regards Dasha
    Attached Thumbnails Attached Thumbnails XML of System after Boot Capture. JPG.JPG   XML View of Event Showing One Error in Applicatios I Booted at 10.32 - 26-03-2019 Capture.JPG  
      My ComputerSystem Spec


 
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