Explorer keeps crashing Windows 10

Hello, I have a peculiar problem. Every time I click (left & right) on a file, the cursor starts looping and explorer crashes. This does not happen with folders. I have tried everything on the internet, ran SFC and DISM repair, and updated. I have disabled all third-party context menu items. I traced this problem to a few dll's using event viewer. Primarily shcore.dll. I tried creating a new account and transferring everything over, but once I connected my Microsoft Account the problem started again. I DO NOT what to reset, refresh, or reinstall Windows. I DO NOT want to use a system restore point, or create a new Microsoft Account.
Here is an example of an event viewer log:

I would like to have you run a Clean Boot.

How to perform a Clean Boot.

Warning: Disabling items in Services or Startup may leave your antivirus disabled until the process is ended. For this reason I would suggest that you perform this process off line.

Press the keys to open Run, then type msconfig in the search box. This will open System Configuration.

If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation.

(1) Click/tap on the General tab.

(2) Click/tap on the Selective startup option.

(3) Remove the check mark in the Load startup items check box.



4. Click on the Services tab.

5. Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running.

6. Click Disable all, this will remove all of the check marks in the Services list.



7. Click on Apply then OK



Click on Restart in the window that opens.

When the computer is restarted it will boot normally.

If the problem does not continue after the restart please do the following.

8. Divide the number of these startup services and programs by two and you place checks in the first half of these, then restart the computer.

9. If the problem doesn't return in those services and programs remove the checks and place checks in the remaining services and programs and restart the computer.

10. When you find which half the service or program is in go on to the next step.

11. The half which has the service causing this problem remove half of the checks as you did previously to see which half has this service. Do the same for the programs. Restart the computer.

12. If it isn't in the first half of these services and programs, do the same with the last half of the services and programs.

13. Once you have narrowed it down to the last three or four services and programs remove the checks one at a time till you find the service or program at fault.

Once you have found the service or program post it in your topic. Do not take any action until I suggest the next step.

First job should be to run a full disk check as that is normally the problem

Samuria said:

First job should be to run a full disk check as that is normally the problem

Do you mean chkdsk?

FreeBooter said:

I would like to have you run a Clean Boot.

How to perform a Clean Boot.

Warning: Disabling items in Services or Startup may leave your antivirus disabled until the process is ended. For this reason I would suggest that you perform this process off line.

Press the keys to open Run, then type msconfig in the search box. This will open System Configuration.

If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation.

(1) Click/tap on the General tab.

(2) Click/tap on the Selective startup option.

(3) Remove the check mark in the Load startup items check box.



4. Click on the Services tab.

5. Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running.

6. Click Disable all, this will remove all of the check marks in the Services list.



7. Click on Apply then OK



Click on Restart in the window that opens.

When the computer is restarted it will boot normally.

If the problem does not continue after the restart please do the following.

8. Divide the number of these startup services and programs by two and you place checks in the first half of these, then restart the computer.

9. If the problem doesn't return in those services and programs remove the checks and place checks in the remaining services and programs and restart the computer.

10. When you find which half the service or program is in go on to the next step.

11. The half which has the service causing this problem remove half of the checks as you did previously to see which half has this service. Do the same for the programs. Restart the computer.

12. If it isn't in the first half of these services and programs, do the same with the last half of the services and programs.

13. Once you have narrowed it down to the last three or four services and programs remove the checks one at a time till you find the service or program at fault.

Once you have found the service or program post it in your topic. Do not take any action until I suggest the next step.

I'll try this tomorrow but I am unable to disable my antivirus. It just keeps rechecking itsself.

Try the clean boot state if it does not resolve the issue then you will have to uninstall the antivirus software.

Some time ago, I tracked a right-click Explorer issue to a context menu problem. Worth a try.
File Explorer or Windows Explorer Crashes or Freezes - MajorGeeks

Cleanboot didn't work.
I found a way to disable the antivirus.
Still didn't work.
I think it is something in Appdata.

I think it might be a context menu item.
There are two "Run as Administrator" context menu items and the second one shows up everywhere. On shortcuts, etc.

Yup, that's what I found when I wrote the guide above. If that does not work, we might need to do some registry digging for a duplicate entry. Disabling some items with ShellExView might narrow the cause.

dolfies said:

I think it might be a context menu item.
There are two "Run as Administrator" context menu items and the second one shows up everywhere. On shortcuts, etc.