Windows 10: Monitor/display will not turn off Solved

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  1.    04 Aug 2015 #1

    Monitor/display will not turn off


    Hello everyone. Using the same settings and programs as in my 8.1 installation. Nothing funny, or game-related running in the background (also tried disabling everything possible). The problem is that the monitor will not turn off, either from the Power/Display power-off options (nothing happens after set time passes), or with a program like ScreenOff and Monitor Off.

    Using one of these apps, will start turning the monitor off, but it will turn itself back on automatically almost immediately. Something is interfering but I cannot figure out what. No security software installed (using Defender, tried disabling it). The only way this works as intended, is in Safe Mode.
      My System SpecsSystem Spec

  2.    04 Aug 2015 #2

    Right click on the Start menu and click Device Manager , click on the arrow next to Monitors and try updating the driver.
      My System SpecsSystem Spec

  3.    04 Aug 2015 #3

    Thanks, it didn't help: "best driver already installed" - Dell 2209WA(digital).
      My System SpecsSystem Spec

  4.    04 Aug 2015 #4

    When you say it won't turn off... do you mean the power saving doesn't kick in after X amount of minutes?
      My System SpecsSystem Spec

  5.    04 Aug 2015 #5

    MortTheBeast said: View Post
    When you say it won't turn off... do you mean the power saving doesn't kick in after X amount of minutes?
    Exactly. Also, if one of the above programs is used (they turn the monitor off instantly when executed) it will either turn off for a second then turn back on, or it won't even get to that point: the "entering standby mode" of the monitor is initiated, but it will come back to normal/on mode again, as if someone moved the mouse, pressed a key etc.
      My System SpecsSystem Spec

  6.    04 Aug 2015 #6

    Right click on the start button , click Control Panel and in the Control Panel search box type in " View reliability " and then click " View reliability history" there may be a solution listed there.
      My System SpecsSystem Spec

  7.    04 Aug 2015 #7

    Thanks - I see nothing related there, only informational events (installations/uninstallations), no problems/issues reported. Also checked "View all problem reports".
      My System SpecsSystem Spec

  8.    04 Aug 2015 #8

    Ok try right click on the desktop, then click "Display Settings" , then try any or all of the following , click "Identify" ... "detect" ... or "advanced display settings"
      My System SpecsSystem Spec

  9.    04 Aug 2015 #9

    If no joy you may find help here... http://www.dell.com/support/article/...9/SLN130763/EN
      My System SpecsSystem Spec

  10.    05 Aug 2015 #10

    I have the exact same problem using a Benq monitor.. Haven't been able to figure this problem out.. I don't like having to manually turn my monitor on and off
      My System SpecsSystem Spec


 
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