Windows 10: Monitor/display will not turn off Solved

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  1.    21 Aug 2015 #51

    I have tried Destroy Windows Spying with no luck.

    Any other suggestions ?
      My ComputerSystem Spec

  2.    22 Aug 2015 #52

    jaburmester said: View Post
    I have tried Destroy Windows Spying with no luck.

    Any other suggestions ?
    ShutUp10 is excellent but I doubt it'll help you in this particular issue, which is most likely driver-related. Have you tried Safe Mode? If it works there, it's almost certainly a driver issue.
      My ComputerSystem Spec

  3.    22 Aug 2015 #53

    AmigaRoots said: View Post
    ShutUp10 is excellent but I doubt it'll help you in this particular issue, which is most likely driver-related. Have you tried Safe Mode? If it works there, it's almost certainly a driver issue.
    Yes all works well in Safe Mode. Shutting down all start-ups has no effect though.
      My ComputerSystem Spec

  4.    22 Aug 2015 #54

    For everyone with this issue: open your Device Manager, expand all nodes then post a screenshot here if you can't find a solution. You need to look for drivers, likely USB ones then disable them.
      My ComputerSystem Spec

  5.    22 Aug 2015 #55

    AmigaRoots said: View Post
    For everyone with this issue: open your Device Manager, expand all nodes then post a screenshot here if you can't find a solution. You need to look for drivers, likely USB ones then disable them.
    This is a .doc of my entire expanded list. Not sure if there was a better way to show this. Thanks AmigaRoots for giving this your time.
    Monitor/display will not turn off Attached Files
      My ComputerSystem Spec

  6.    22 Aug 2015 #56

    No problem, you have a lot of USB stuff. Try disabling via the Device Manager (not disconnecting) the USB devices under Disk Drives, the USB devices under Human... (if it's a vital keyboard/mouse device don't disable it, just check its power management features), the Lenovo camera, the portable devices and the Lenovo USB audio (start with the Human Interface devices). Use ScreenOff as a quick test, if it's now unable to turn the monitor off, but works after you disable a driver/device, you've found the cause.
      My ComputerSystem Spec

  7.    22 Aug 2015 #57

    AmigaRoots said: View Post
    No problem, you a lot of USB stuff. Try disabling via the Device Manager (not disconnecting) the USB devices under Disk Drives, the USB devices under Human... (if it's a vital keyboard/mouse device don't disable it, just check its power management features), the Lenovo camera, the portable devices and the Lenovo USB audio (start with the Human Interface devices). Use ScreenOff as a quick test, if it's now unable to turn the monitor off, but works after you disable a driver/device, you've found the cause.
    Thanks for that. In reality; a number of those listed items were just temporary and are unlikely to be connected ever again. I won't be able to get at that until tomorrow, but I'll let you know how it goes. Thanks again.
      My ComputerSystem Spec

  8.    22 Aug 2015 #58

    AmegaRoots I have attached also, as word file, my device manager.

    Hope you can find a solution to problem.

    Thank you.
    Monitor/display will not turn off Attached Files
      My ComputerSystem Spec

  9.    22 Aug 2015 #59

    jaburmester said: View Post
    AmegaRoots I have attached also, as word file, my device manager. Hope you can find a solution to problem. Thank you.
    Same principles apply here, too. If it works on Safe Mode, you will need to start disabling devices (starting again from Human Interface ones) and testing if you can turn the monitor off.
      My ComputerSystem Spec

  10.    23 Aug 2015 #60

    Disabling this "HID-compliant game controller, 10.0.10240.16384, Microsoft, 6/21/2006" , solved my problem.
      My ComputerSystem Spec


 
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