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#1
Black Screen After Windows 10 Logon (cursor visibile)
Hello,
Booted PC and get the usual logon screen (visuals all look fine), then I login but only get a black screen with the cursor visible. Looks like there were some big updates over the last few days.
I used 'Reset this PC' tool it took about an hour. I got to the sceen where it said 'Hi. We have some updates for you'" but then it just went to black screen again. I rebooted and logged in - I noticed a little box appear for a while which was to do with setting up personal settings but it hung and was 'not responding'.
My keyboard settings seemed to be auto switched between UK Eng and US Eng in the days before this happened (not sure if it is linked).
Things I have already tried:
1: System restore
2: Boot into safe mode (option 4)
3: Advanced options recovery stuff
4: Ran sfc/scannow in cmd but it failed less than half way through (windows resource protection could not perform the requested operation)
5: Ran dism /online /cleanupimage /restorehealth - failed because 'specified buffer contains ill-formed data'
Nothing is working. PC worked fine before this for years.
I can get into task manager but it looks so wrong - CPU 0% usage, 25 windows processes only but all doing nothing.
Last edited by jdp13; 21 Jan 2019 at 16:29.