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#1
Screen freezes and begins to brighten, sound continues
so i just signed up to ask for help with this problem as i couldn't find anyone having the same issue.
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the problem?: the screen occasionally freezes (all movement on it stops but sound continues like there's no freeze), after freezing the screen starts getting brighter and brighter until eventually (after a few minutes) it becomes completely white. at that point i can press the power button to send the laptop to sleep mode and open it again in a few minutes (at times, i open it and everything is back to normal) or long press the power button and force a shutdown.
when does it occur?: it seems to happen most often while im playing games although it has happened at complete random too.
solutions ive tried (and did not work): -sfc / scannow, -antivirus scan (both win defender and other apps), -driver updates, -system updates, -throughout sift through startups and processes(autoruns, procexp), -reliability history (nothing suspicious found)
does anyone have an idea how to stop this from happening?
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hopefully ive posted this in the right section and understand where the system specs that i provided on signup are.